Senior Executive - IT

Keywords Studios, established in Dublin in 1998, now has 70+ studios across Europe, North and South America and Asia with 13,000 employee strength located across 5 continents and 26 countries. The company provides a complete outsourced game art, engineering, testing, audio and localization service for all Console, PC, Handheld and Mobile content, to many of the biggest names in games and interactive entertainment, working on thousands of titles including many of the best-selling titles of the past few years.

Keywords Studios is comprised of many individual brands, all with something unique to offer our clients. The studios are integrated into the Group by Service Line and use the operating systems and tools deployed by those services lines to ensure people and projects can operate across studios and across geographies.

For more info, please refer to https://www.keywordsstudios.com

Keywords, India is looking forward to hire Senior Executive IT , for Gurgaon location, with the following skill sets:

• Basic Troubleshooting Skills and VLAN’s knowledge
• Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation
• Conduct remote troubleshooting of computer problems.
• Maintenance of PC Desktop Systems Installation of PC’s, Network printers over the Local Area Network. Installation and troubleshooting of software’s, including operating systems.
• Knowledge of VPN, DNS, AD, DHCP, TCP/IP, VLANs, and Antivirus
• Installation and Configuration of Office365 client software’s Keeping inventory of PC’s and other computer peripherals.
• IT Enablement for New Users in terms of System configuration, deployment & Email.
• Attending & Resolving Day to Day Desktop Calls.
• Experience in supporting and troubleshooting Desktop, Laptops, Peripherals, Applications and Windows Operating System related issues.
• Knowledge of Perforce, Outlook configuration.
• Assertive communication skills (written/Verbal) with the ability to deal with users at all levels in organization and customer service orientation.
• Excellent listening skills. Exposure on remote management tools and workflow.
• Ability to prioritize, schedule work and execute tasks in a high-pressure environment logically and effectively

Role Information: IN

Studio: Keywords India

Location: Asia Pacific

Area of Work: IT & Infosec

Service: Support

Employment Type: Full Time

Working Pattern: In-Office

• Cab Facility within Hiring Zones
• Medical Insurance, Term Insurance and Accidental Insurance
• Lunch / Dinner provided at subsidized rates.