Senior Manager, Data Analytics

2 Months ago • 10 Years + • Data Analysis • $152,200 PA - $213,900 PA

Job Summary

Job Description

The Product and Technology Analytics team at Disney is seeking a Senior Manager to lead its Personalization, Programming, and Search Analytics function. This role supports Disney's streaming services (Disney+, Hulu, ESPN+). The team partners with business units to measure, analyze, and provide actionable insights, driving product and business plan development. Responsibilities include setting strategic direction, managing stakeholder relationships across various teams (Product, Business Operations, Engineering, etc.), leading a team of analysts, developing core business logic and metrics, building dashboards in Looker and Tableau, and translating complex analyses into understandable insights for non-technical stakeholders. The successful candidate will possess strong leadership, communication, and technical skills, with experience in large data sets and various analytics methodologies.
Must have:
  • 10+ years relevant data analytics experience
  • Expertise in personalization, programming, and search
  • Proven leadership and team management skills
  • SQL proficiency and data wrangling experience
  • Experience with Looker and Tableau
  • Excellent communication skills
Good to have:
  • Python or R scripting experience
  • Streaming media industry experience
  • Experience with Databricks, Jupyter, Snowflake, Redshift, Airflow
  • SDLC experience

Job Details

Job Summary:

About The Role

The Product and Technology Analytics team is looking for a Senior Manager to lead the Personalization, Programming and Search Analytics function supporting a growing ecosystem of Disney’s streaming service offerings (Disney+, Hulu, ESPN+).

The broader Product and Tech Analytics function partners closely with business teams to measure, understand, and provide insights across the Product and Programming teams. Our team excels in exploratory data analysis, advanced reporting, data modeling and visualizations that serve the dual purpose of driving business decision making and delivering fact-based actionable recommendations.

This team collaborates cross-functionally across the Disney Streaming organization as well as with stakeholders from business units across The Walt Disney Company to generate insightful, compelling, and strategic analysis and plans. This role will build strong relationships and partner closely with Product, Business Operations, Engineering, Analytics, and Data Science teams to execute on innovative methods and best-in-class practices that power all of our improvements. The team’s work will drive the development of product and business plans that are expected to have broad influence at all levels of the organization.

Responsibilities

  • Provide leadership and set strategic vision and direction for the Product & Tech Analytics team focused on personalization, programming and search

  • Manage relationship with stakeholders across the business, including but not limited to the Disney+, ESPN and Hulu Product teams as well as our Content Programming business partners

  • Partner closely with business stakeholders to develop short and long-term product roadmaps based on rigorous analytics

  • Lead a team of talented analysts at varying levels through quick analytics, anomaly detection, and product bug sizing and remediation

  • Develop and maintain core business logic, data pipelines, and key metrics for measuring health of the personalization, programming and search products across Disney+ & Hulu 

  • Oversee the development of operational dashboards in Looker and Tableau to understand performance over time, enable efficient exploratory analysis, and equip partners with self-serve tools

  • Drive team development through coaching, mentoring, training, and leadership growth

Required Qualifications

  • 10+ years of relevant data analytics experience including domain expertise in the areas of personalization, programming and search

  • Bachelor's degree in Computer Science, MIS, Statistics, Economics, Mathematics Data Analytics or related field

  • Proven track record of building and leading teams of analysts, data scientists, or data engineers

  • Extremely skilled at simplifying complex problems, distilling data, and constructing compelling narratives to guide decision making

  • Excellent relationship building and communication skills with all levels of the organization, from junior analysts to C-suite leaders

  • Expertise working with extremely large, disparate data sets and using SQL for data wrangling, ETL design, and analysis

  • Experience manipulating large data sets and interpreting data trends using a multitude of disparate data sources and tools

  • Experience building and scaling experimentation programs

  • Fluent in data exploration and visualization tools such as Looker and Tableau

  • Familiarity with advanced analytics methodologies such as anomaly detection, regression analysis, clustering, statistical inference, hypothesis testing, causal inference, and modeling techniques

  • Very comfortable translating highly technical analyses into easily understandable insights for non-technical stakeholders

  • Proven ability to rapidly grasp new technical systems and processes and partner effectively with highly technical product and engineering teams

Preferred Qualifications

  • Experience working with scripting languages such as Python or R

  • Experience in the streaming media industry and/or supporting a direct-to-consumer subscription-based product

  • Experience in the technology industry and knowledge of how to build and implement data products

  • Familiarity with data platforms and applications such as Databricks, Jupyter, Snowflake, Redshift, Airflow

  • Experience operating in an SDLC environment and deploying code

Additional Information

#DISNEYTECH


The hiring range for this position in New York, NY is $159,500 to $213,900 per year and in Santa Monica, CA is $152,200 to $204,100 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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