Senior Manager, Marketing Technology & Operations

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

Zscaler has an incredible story to tell, and our Marketing team is committed to sharing it in compelling and expressive ways. Our storytellers, analysts, strategists, and designers are attentive and dedicated to teaching our audience to think about cybersecurity like they never have before. You'll collaborate with diverse, creative people around the globe to hone the Zscaler brand, increase awareness and demand, support partnerships, and deliver big wins for the world's cloud security leader and our customers worldwide.

We’re looking for a Senior Manager of Marketing Technology & Operations to join our Marketing team. In this role, you will work closely with global teams to scale the business, build sustainable processes, manage critical infrastructure and tools, oversee marketing performance measurement, and optimize the end-to-end marketing workflow. This is an opportunity to drive measurable impact on business growth while enabling alignment and collaboration across our complex, matrixed organization. You will be responsible for:

• Collaborating with marketing, sales, and IT leadership to define and execute a marketing operations & technology strategy that aligns with business goals
• Developing and defining the comprehensive roadmap for marketing platforms to meet the organization’s strategic goals and objectives
• Overseeing email campaigns, ensuring adherence to policies like GDPR, PDPA, and CAN-SPAM, while optimizing deliverability and engagement
• Building and scaling technologies and processes with Partner Marketing to drive operational efficiencies and excellence
• Leading transformation initiatives to continuously improve marketing processes and introduce best practices for adoption across global teams

What We’re Looking for (Minimum Qualifications)

• 5+ years of B2B marketing experience in strategic operational roles, ideally within a global and cross-functional environment
• Significant, advanced, and recent experience with Marketo and SFDC, preferably with Marketo Certified Expert credentials
• Demonstrated success executing marketing campaigns using Marketo, including database management, Smart List development, setting up campaigns, and creating nurture tracks
• Proven success in a global, multi-product, matrixed organization, navigating complex structures, and driving cross-stakeholder alignment
• 3+ years specifically in marketing operations, with hands-on experience in partner operations, lead lifecycle management, data integrity, technology integrations, and funnel optimization

What Will Make You Stand Out (Preferred Qualifications)

• Advanced knowledge in Marketo & SFDC and other marketing technology stacks
• Experience with lead management systems like Salesforce, Marketo, HubSpot, or similar platforms
• Familiarity with partner relationship management (PRM) and partner demand center (PDC) solutions
• Background working with Partner Marketing, IT/Data Strategy, Sales, Finance, and Channel teams

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At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.