Senior Manager of Invoicing and Collections

1 Month ago • 6 Years + • $105,000 PA - $141,000 PA

Job Summary

Job Description

LILT is seeking an experienced Senior Manager of Invoicing and Collections to lead and transform invoicing and collections processes. This role involves close collaboration with Revenue Operations, Sales, and Accounting teams to enhance efficiency and scalability. The position requires strategic foresight for long-term growth and tactical execution. Responsibilities include managing the entire invoicing cycle, ensuring accurate client information, overseeing the invoice process, tracking billing and collection metrics, resolving billing issues with other departments, identifying and implementing process improvements and automation, monitoring and reporting on accounts receivable, owning Sales Tax and VAT compliance, engaging with customers for timely payments, supporting month-end close, assisting with audits, and preparing delinquency notices. The company is a leader in AI-powered translation, trusted by major enterprises and backed by prominent investors.
Must have:
  • Manage invoicing and collections processes
  • Ensure accurate client billing information
  • Oversee invoice review and electronic sending
  • Track key billing and collection metrics
  • Resolve billing issues with cross-functional teams
  • Improve billing process efficiency and accuracy
  • Guide billing systems automation
  • Report on accounts receivable and collections
  • Own Sales Tax and VAT compliance
  • Engage customers for timely payments
Good to have:
  • Experience in high-growth enterprise SaaS/technology
  • Proficiency in ERP systems (Netsuite a must)
  • Experience with process automation and systems integration
Perks:
  • Competitive salary and meaningful equity
  • 401(k) matching
  • Flexible time off and company holidays
  • Comprehensive medical, dental, and vision insurance
  • Company-paid life insurance, short-term and long-term disability
  • Paid parental leave after 6 months
  • Monthly lifestyle benefit stipend

Job Details

LILT in the News

About LILT

LILT was founded by Spence and John, who met at Google working on Google Translate and saw the need for better AI-powered translation in the enterprise. Since 2015, LILT has focused on building cutting-edge language technology, investing early in Large Language Models to improve translation quality and meet the demands of global organizations.

Today, LILT’s Contextual AI Engine, Connector APIs, and Human Adaptive Feedback deliver accurate, nuanced translation across text, video, and speech in 100+ languages. Integrated with 100+ business systems, LILT helps enterprises scale global growth and deliver seamless multilingual experiences. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. LILT is backed by visionary investors including Intel Capital, Sequoia Capital, and Redpoint.

Where You’ll Work

Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our Careers page!

This position will be based out of our future Boston office and will be expected to work in the office in a hybrid capacity.

Authorization to work in the U.S is a precondition of employment.

What You’ll Do

We are seeking an experienced and dynamic Sr Manager of Invoicing and Collections to lead and transform our invoicing and collections processes. In this pivotal role, you will collaborate closely with Revenue Operations, Sales and the Accounting teams to enhance efficiency and scalability. This position demands both strategic foresight for long-term growth and the ability to execute tactical initiatives effectively. You will be instrumental in identifying opportunities for process improvements and automation, driving change, and achieving outstanding financial performance.

Key Responsibilities

  • Manage the entire invoicing cycle, from preparing invoices to collecting payments

  • Ensure accurate and up-to-date client information related to billing and payments

  • Oversee the invoice process, identifying and resolving any inconsistencies or errors

  • Manage the invoice review process prior to electronically sending them from our system to our customers

  • Track key billing and collection metrics like write-offs, adjustments, and revenue recognition

  • Work closely with other departments, such as Sales and Customer Success, to resolve billing issues

  • Identify and implement improvements to the billing process to ensure efficiency and accuracy

  • Provide vision and strategy around automation and process opportunities. Guide and lead billing systems automation(s).

  • Monitor and report on accounts receivable status, aging, and collections activities. Provide weekly updates on key metrics to Finance leadership and make data-driven recommendations for improvement.

  • Own the end-to-end Sales Tax and VAT compliance process, including registration, rate management, tax determination, filings, audits, and cross-functional coordination to ensure accurate and timely reporting across all jurisdictions.

  • Engage with customers to ensure timely payments and resolve escalations.

  • Support month-end close processes and financial reporting reviews.

  • Assist with internal and external audits, ensuring compliance and accuracy.

  • Ensure preparation and delivery of notices, and other communications regarding delinquent accounts

  • Communicate information changes and the status of delinquent accounts to leadership

Skills and Experience

  • Minimum of 6+ years of experience in Accounting/Invoicing/Collections. Experience in high-growth enterprise SaaS or technology companies is highly desirable.

  • Strong knowledge of invoicing operations and collections techniques. Proficiency in ERP systems Tabs (a plus), Netsuite (a must) and Salesforce (a plus)

  • Proven ability to design and optimize order-to-cash processes. Experience with process automation and systems integration.

  • Excellent organizational abilities, attention to detail, and strong written and oral communication skills. Ability to prioritize tasks, solve problems and take initiative

Benefits

  • Compensation: At market salary meaningful equity, 401(k) matching, and flexible time off plus company holidays

  • Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability

  • Paid parental leave is provided after 6 months.

  • Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle

Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.

At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns or require accommodations related to the use of AI in our hiring process, please let us know at recruiting@lilt.com.

LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

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