Senior Manager, People Operations

2 Months ago • 7 Years + • Operations • $125,000 PA - $200,000 PA

Job Summary

Job Description

You will be instrumental in shaping the culture, systems, and employee experiences at a multimodal AI startup. As a foundational member of the people team, your vision and execution will directly impact how exceptional talent is attracted, grown, and retained. This role involves close partnership with engineering, product, and business leaders. Responsibilities include building and launching innovative onboarding programs, aligning organizational design and performance management, handling employee relations with empathy and confidentiality, leading HRIS implementation (BambooHR), creating workshops for manager effectiveness, and using data-driven insights to evolve culture and employee experience during rapid scaling. The role requires 7+ years in HR, with at least 2 years in a people management or HRBP leadership role within a high-growth tech environment, proven experience designing HR systems from scratch, expertise in HRIS platforms like BambooHR, and skills in coaching managers and resolving sensitive employee issues. Experience with ambiguity, rapid execution in early-stage startups, leveraging AI tools for HR innovation, and strong communication skills are highly valued.
Must have:
  • 7+ years in HR roles
  • 2+ years in people management or HRBP leadership
  • Experience designing HR systems from scratch
  • Expertise in HRIS platforms (e.g., BambooHR)
  • Skilled in coaching managers
  • Skilled in resolving sensitive employee issues
  • Promotes inclusive teams
Good to have:
  • Comfort with ambiguity and rapid execution
  • Experience leveraging AI tools for HR
  • Excellent communicator across all levels
Perks:
  • Offers Equity

Job Details

You'll be at the heart of shaping the culture, systems, and experiences that define working at a multimodal AI startup. As a foundational member of our people team, your vision and execution will directly impact how we attract, grow, and retain exceptional talent—partnering closely with engineering, product, and business leaders.

What a Typical Week Might Look Like

  • Building and launching an innovative onboarding program to set our new team members up for immediate success.

  • Collaborating closely with department leaders to align organizational design, performance management, and growth strategies.

  • Handling sensitive employee relations issues with empathy, confidentiality, and proactive solutions.

  • Leading the implementation and management of our HRIS (BambooHR), ensuring seamless workflows and scalable data management.

  • Creating and delivering workshops and resources to enhance manager effectiveness and employee development.

  • Using data-driven insights to evolve our culture and employee experience as the company rapidly scales.

Your Background Looks Something Like

The Essentials:

  • 7+ years in HR roles, including at least 2 years in a people management or HRBP leadership role in a high-growth tech environment.

  • Proven experience designing and launching core HR systems, programs, and processes from scratch.

  • Demonstrated expertise managing HRIS platforms—ideally BambooHR.

  • Skilled in coaching managers, resolving sensitive issues, and promoting inclusive, high-performing teams.

What Would Make You Exceptional:

  • Deep comfort with ambiguity and rapid execution typical of early-stage startups.

  • Experience or passion for leveraging AI tools to innovate HR practices and enhance team effectiveness.

  • A natural communicator, able to engage thoughtfully and authentically across all levels of the organization.

You Might Really Thrive Here If...

  • You're deeply passionate about creating exceptional workplaces and fostering positive team cultures.

  • You're energized by building systems and clarity from scratch in a dynamic, rapidly evolving environment.

  • You have a high EQ and genuinely enjoy helping people navigate complex workplace dynamics.

  • You're curious about the intersection of people, technology, and creativity.

  • You love the challenge of balancing structure with the flexibility needed for growth.

Some of the Cool Things We're Working On

  • Creating an onboarding experience that makes new hires feel immediately connected to our vision and culture.

  • Using AI-driven tools to enhance our HR analytics, making people insights more predictive and strategic.

  • Developing innovative programs for manager training and leadership development.

  • Scaling HR practices to support global talent attraction and retention.

  • Crafting a unique compensation and reward philosophy aligned with our innovative culture.

About Luma AI

At Luma, we're building multimodal AI to expand human imagination and capabilities. We believe the next leap in AI won't come from language alone—but from models that can see, understand, create, and interact with the world visually.

Dream Machine is just the beginning. We're creating an intelligent creative partner—one that helps people express what's in their mind's eye, without needing the perfect words. Think: generative AI that's not just helpful, but beautifully intuitive and deeply visual.

We're product-focused, fast-moving, and shipping like crazy. Our team is small, sharp, and obsessed with building things that feel magical. If that resonates, keep reading.

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About The Company

Palo Alto, California, United States (Hybrid)

Palo Alto, California, United States (Hybrid)

Palo Alto, California, United States (Hybrid)

Palo Alto, California, United States (Hybrid)

Palo Alto, California, United States (Hybrid)

Palo Alto, California, United States (Hybrid)

Palo Alto, California, United States (Hybrid)

Palo Alto, California, United States (Hybrid)

Palo Alto, California, United States (Hybrid)

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