Senior Manager, US Policy Communications

1 Month ago • 10 Years + • $208,390 PA - $241,240 PA

Job Summary

Job Description

Roblox is seeking a Senior Manager, US Policy Communications to explain the company's approach to safety and platform policies. This role focuses on user-generated platforms, community standards, and fostering safety and civility. The position involves engaging with commentators, developing communication materials, and countering misinformation. The ideal candidate should have a strong understanding of consumer technology, social media, online safety, content enforcement, and privacy policies. Responsibilities include advising various teams, managing high-profile issues, utilizing media landscape knowledge, developing global positions, and drafting communication materials. The role requires experience in crisis communications and positive relationships with key journalists and influencers.
Must have:
  • 10+ years in communications, ideally tech
  • Develops corporate communication plans
  • Handles crisis communications
  • Positive media relationships (tech/policy)
  • Spokesperson experience
  • Excellent written/verbal skills
Good to have:
  • Experience in policy communications
  • Focus on safety and user-generated platforms

Job Details

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. 

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. 

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

Roblox is looking for a communications professional with experience in policy communications and specifically on issues of safety and policies for user-generated platforms. 

As a member of the Global Communications and Corporate Affairs team, you will help the company explain our approach to safety and platform policies – both proactively and reactively. As the Roblox platform evolves – in functionality, demographics, and geographies – you will be responsible for explaining our Community Standards and other rules. Safety is foundational to the Roblox Platform and your work would have a special focus on highlighting work to foster safety and civility. This work is particularly relevant as global events unfold – often on the Roblox platform – and new legislation/regulation is considered. You will engage in face-to-face meetings with commentators and other opinion formers, develop print and web-based material supporting these campaigns, and counter misinformation that might interfere with our business and ability to serve our community. You are passionate about our mission, the community Roblox serves, and the policy issues Roblox needs to address. You should have a good understanding of consumer technology/social media, online safety, content enforcement, privacy, and policy.

This position reports into the Sr. Policy Communications Director and is based in Washington, DC (hybrid structure with 3 days onsite per week). 

You Will:

  • Advise and collaborate with various teams, including product, public policy, legal, international expansion, and Trust & Safety to develop a comprehensive communications strategy that builds awareness on our safety efforts. 
  • Optimally handle high-profile and fast-paced issues while remaining calm and demonstrating good judgment. 
  • Utilize your deep understanding of the media landscape and media relationships to build relationships and strategic recommendations that help drive and support business objectives. 
  • Develop global positions on key issues as well as the strategy for reactive and proactive communications plans.
  • Provide recommendations and propose specific messages for potential changes in product policy. 
  • Draft press releases, blogs, FAQs, and key messages. Brief spokespeople and staff interviews. Identify and proactively present stories to highlight Roblox’s decisions and efforts around trust, safety and civility.

You Have: 

  • 10+ years of experience in communications, ideally including significant experience in a technology company 
  • Proven-track record developing and implementing corporate communications plans aligning internal, external, and partner communications against business priorities
  • Confirmed performance handling communications in crisis and critical situations, including crafting clear directives and follow-through
  • Positive relationships with key journalists and influencers in tech, policy, and business press
  • Experience as on the record spokesperson and communicator on complex topics, including policy or legal topics
  • Excellent written and verbal communications skills

For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page.

Annual Salary Range
$208,390$241,240 USD

Roles that are based in our San Mateo, CA Headquarters are in-office Tuesday, Wednesday, and Thursday, with optional in-office on Monday and Friday (unless otherwise noted).

Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations for all candidates during the interview process.

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About The Company

San Mateo, California, United States (Hybrid)

San Mateo, California, United States (On-Site)

San Mateo, California, United States (Hybrid)

San Mateo, California, United States (Remote)

San Mateo, California, United States (On-Site)

San Mateo, California, United States (Hybrid)

San Mateo, California, United States (Hybrid)

San Mateo, California, United States (Hybrid)

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