Community

Home >

Jobs >

Senior New Business Account Strategist, Onboarding

California, United States (On-site)

Senior New Business Account Strategist, Onboarding

1 Month ago • 5 Years + • Business Development

About the job

4 skills required for this role

Test your skills to join the top 1% applicants for this job

google-analytics

innovation

account-management

talent-acquisition

Job Description

Google is seeking a Senior New Business Account Strategist to join their Onboarding team. This individual will be responsible for onboarding new advertising customers and helping them learn how to utilize Google solutions for their business. The ideal candidate will have 5+ years of experience in media account management or the advertising industry, experience in a customer-facing role working with digital advertising products, and the ability to multi-task and manage multiple projects at a time while paying strict attention to detail. This role will also require excellent written and verbal communication skills and the ability to reach out to customers and assist them in adding value to their business. The position is based in San Francisco, CA.

Must have:

Bachelor's degree or equivalent practical experience
5 years of experience in media account management or the advertising industry
Experience in a customer-facing role working with digital advertising products
Experience managing and customizing experience for a customer base
Ability to multi-task and to manage multiple projects at a time while paying strict attention to detail
Ability to take initiative, work with minimal guidance, lead, motivate, and work well with others
Ability to reach out to customers and assist them in adding value to their business
Excellent creative thinking and problem-solving skills
Excellent written and verbal communication skills

Not hearing back from companies?

Unlock the secrets to a successful job application and accelerate your journey to your next opportunity.

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
5 years of experience in media account management or the advertising industry.
Experience in a customer-facing role working with digital advertising products (e.g., Google Ads, Google Shopping, Google Analytics, etc.).

Preferred qualifications:

Experience managing and customizing experience for a customer base.
Ability to multi-task and to manage multiple projects at a time while paying strict attention to detail.
Ability to take initiative, work with minimal guidance, lead, motivate, and work well with others.
Ability to reach out to customers and assist them in adding value to their business.
Excellent creative thinking and problem-solving skills.
Excellent written and verbal communication skills.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

The Onboarding team plays a critical role in Google’s Acquisitions organization and is responsible for a substantial portion of Google’s advertising business growth across the globe.

As a Senior New Business Account Strategist, you will be a critical member of our Onboarding team, managing the onboarding of new advertising customers for Google throughout the region. You will be engaging with customers and supporting them in learning how to utilize Google solutions for their business, while also developing digital advertising solutions that meet their growth goals and business objectives.

In addition, you will manage the relationship with our acquisitions and business team for customers. You will work with a highly engaged team and grow/transform the business, while also understanding our advertisers' needs and delivering measurable solutions.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

The US base salary range for this full-time position is $101,000-$147,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

Deliver against assigned customer goals, while prioritizing and delivering an outstanding onboarding experience to Google's advertisers.
Work closely with colleagues in New Business Sales (NBS) and Google Customer Solutions (GCS) Sales to deliver seamless customer handovers and to ensure a Google customer experience.
Implement creative ways to improve our customer relationships. Tailor and share performance-enhancing suggestions and promote other Google products.
Communicate proactively with customers, via phone and email.
Provide strategic advice and help our advertisers get the best return on their advertising investment by working closely with them in a consultative role.

View Full Job Description

$101.0K - $147.0K/yr (Outscal est.)

$124.0K/yr avg.

San Francisco, California, United States

Upload your resume, increase your shortlisting chances by 80%

About The Company

Google

2165 Active Jobs

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.