Job Description

In this role you will lead pre-sales technical consulting engagements to Telstra International’s external customers and sales prospects.

You will use your subject matter technical expertise in international WAN technologies and architectures, as well as your broad understanding of IT technologies, to define customers’ functional and non-functional requirements, qualify fit to Telstra International global portfolio of capabilities and build compelling solutions in line with the customer’s financial and performance targets.

What We Offer

• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Global presence across 22 countries; opportunities to work where we do business.
• Other exciting applicable country-specific benefits to be shared as you progress

What You’ll Do

Telstra International - Digital Infrastructure Solutions provides Telstra's customers with a wide range of digital infrastructure solutions, including cloud computing, data center, and managed services.

Key Accountabilities include:

• Evangelising Telstra International’s Data & IP and Managed Network and Network Security Services portfolio to customers and supporting the sales team in qualifying new sales opportunities to ensure they are aligned to our portfolio’s technical sweet-spot with a compelling sales message.
• Being a trusted specialist advisor for pre-sales technical consulting and network solution design production; achieving the on-time delivery of stakeholder endorsed high-level technical solution designs in line with customer requirements, Telstra’s ability to deliver and support, and are within the agreed target budget.
• Assisting the sales teams in identifying and managing the development and successful closure of new business opportunities. Including a consultative sales approach to create compelling solutions for customers and pitching them in a way that positions you as a trusted customer advisor.
• Ensuring that any technical documentation and design diagrams produced to explain the solution are completed in a timely manner and are of a high quality, accurate and sufficiently detailed for the ordering, delivery and implementation teams to understand the solution, to ensure a smooth delivery.
• Collaborating across multiple functions within Telstra International’s business, particularly our Customer Success and Network Engineering teams, in order to help minimise delivery lead times, maximise customer satisfaction and foster a positive spirit of continual improvement.
• Working with Product Management and proposition development teams to support Sales Enablement sessions on Telstra’s Data and IP and Managed Network and Network Security Services Product portfolio, including sharing details on new and emerging technologies and market trends.

About You

Please note you must be located in Tokyo and be fluent in both English and Japanese to be successful in this role.

Technology Skill Set

You will have advanced technical skills in designing, costing and documenting innovative and robust managed network service solutions using the following technologies :

• Layer 1-3 Network transport technologies: OTN, Ethernet, IP (Internet & MPLS) etc
• Connectivity solutions to SaaS and Public Cloud Providers (notably Microsoft and AWS)
• Knowledge of sub-sea cable systems and their associated routes and characteristic
• Knowledge of data colocation requirements, characteristics and vendors
• Market Leading Network routing (example, network design and routing protocols such as BGP).

And be knowledgeable in :

• Carrier grade Network to Network Interconnections (NNI) and IP Transit
• DDoS Mitigation technologies
• SASE Architectures and Unified Threat Management technologies (e.g. managed firewall, IPS/IDS, Secure Service Edge)

Sales and Relationships Skill Set

You will have experience building new relationships with key customer targets and effectively manage relationships to maximise opportunities :

• Nurture key customers based on a deep understanding of their needs
• Deepen relationships with key customers and influencers to quicken decision making
• Anticipate customers future needs to address or prevent issues
• Maintain strong customer relationships by diffusing disagreements effectively

We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on DisabilityandAccessibility@team.telstra.com or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment