Senior Producer, Incidents - Monopoly GO!

2 Months ago • 2 Years + • Product Management

Job Summary

Job Description

Scopely seeks a Senior Producer, Incidents for its Monopoly GO! team. Responsibilities include ensuring accuracy in alerting systems, maintaining KPIs, and providing incident command during critical events. This role requires experience with alerting systems, incident command, networking, and cloud services. The ideal candidate possesses excellent communication and coordination skills, thrives under pressure, and can prioritize tasks effectively. The position involves collaborating with vendors, business units, and game teams to resolve incidents and improve processes. On-call duty for incident command is required.
Must have:
  • Extensive experience with alerting systems
  • 2+ years experience as Incident Commander
  • Understanding of networking and cloud services
  • Excellent communication & coordination skills
  • Ability to manage multiple tasks under pressure
Good to have:
  • PagerDuty alert management & automation
  • Experience with Datadog, Kibana, Bugsnag
  • Black Rock 3 or other incident management certification

Job Details

Description

Scopely is looking for a Senior Producer, Incidents, to join our Monopoly GO! Game team remotely from the US, Spain, UK or Ireland.
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.      
     
Monopoly GO! is our new casual game and a key franchise that has just become Scopely’s largest game, enjoyed by millions of players. The team is based in Europe and the US, and works every day to create captivating new experiences for our players.   
What You Will Do
  • Own accuracy in alerting
  • Have a strong understanding of alerting systems and alert aggregation/correlation tools and a passion for extending that knowledge to the expert level for the Monopoly Go alerting environment
  • Maintain alerting KPI’s
  • Drive ever-improving accuracy in alerting through audits and deep dives
  • Provide Incident command during highly visible and impactful incidents 
  • Coordinate, analyze, and escalate incidents in partnership with vendors, business units, game teams, and partners 
  • Be accountable for incident outcomes
  • Communicate concisely through written and verbal communication during stressful situations
  • Contribute to process improvements and maintain runbooks/playbooks
  • Be on-call for Incident command
What We’re Looking For
  • Extensive experience working with alerting systems and driving accuracy in alerting
  • 2+ years of relevant work experience as an Incident commander
  • High-level understanding of networking and cloud services
  • Excellent interpersonal and communication skills, with the ability to communicate clearly & concisely under pressure 
  • Positive attitude, effective communication, and strong coordination skills 
  • Ability to meet deadlines and perform well under pressure 
  • Ability to logically prioritize tasks and track multiple streams under pressure
  • Strong motivation to learn new technologies 
Bonus points
  • Pagerduty alert management and automation 
  • Experience with Datadog, Kibana, Bugnsag and other alerting systems
  • Black Rock 3 or other incident management certification 

 

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!   We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

 Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

 
This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information, and therefore will be subject to background checks upon receiving a conditional offer of employment.   
 
About Us
Scopely is a global interactive entertainment and mobile-first video game company, home to many top, award-winning experiences such as "MONOPOLY GO!," “Star Trek™ Fleet Command,” “Stumble Guys,” “MARVEL Strike Force,” and “Yahtzee® With Buddies,” among others.
 
Scopely creates, publishes, and live-operates immersive games that empower a directed-by-consumer™ experience across multiple platforms--from mobile, web, PC and beyond.
 
Founded in 2011, Scopely is fueled by a world-class team and a proprietary technology platform Playgami that supports one of the most diversified portfolios in the games industry.
 
Recognized multiple times as one of Fast Company’s “World’s Most Innovative Companies,” Scopely is a multi-billion-dollar business due to its ability to create long-lasting game experiences that players enjoy for years.
 
Scopely has global operations in more than a dozen markets across Asia, EMEA, and North America, and is home to many internal game development teams, referred to as Scopely Studios, with additional game studio partners across four continents.
 
Scopely was acquired by Savvy Games Group in July 2023 for $4.9 billion, and is now an independent subsidiary of Savvy.
 
For more information on Scopely, visit: scopely.com.
 
Notice to candidates: Scopely, Inc and its affiliates will never request payment or ask for financial information as a condition for applying to a position or receiving an offer of employment. All official Scopely, Inc. recruiters only use email domains that end with @scopely.com.
 
Our official website is www.scopely.com. Please only apply to positions posted on our official website and ensure the recruiter only communicates via the official email domain.
 
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com.

Similar Jobs

Canva - Backend Software Engineer - Internationalization

Canva

Beijing, Beijing, China (Remote)
2 Months ago
CGS Carrers - Platform Engineer II

CGS Carrers

Braga, Braga, Portugal (Remote)
1 Week ago
NVIDIA - Senior Full-Stack Web Applications Software Engineer

NVIDIA

Shanghai, Shanghai, China (On-Site)
1 Month ago
Scopely - Senior Producer, Incidents_Monopoly GO!

Scopely

California, United States (Remote)
2 Months ago
Better ME - Middle C#/.Net Developer (Web)

Better ME

Kyiv, Kyiv City, Ukraine (Remote)
4 Days ago
Google - Technical Services Manager, YouTube

Google

Bengaluru, Karnataka, India (On-Site)
1 Month ago
AI Fund - Founder-in-Residence (CapSure)

AI Fund

(Remote)
1 Month ago
Scopely - Senior Manager, Business Operations - Office of the CRO

Scopely

California, United States (Hybrid)
4 Months ago
Ubisoft - Project Manager Assistant - Internship

Ubisoft

Paris, Île-de-France, France (On-Site)
2 Months ago
Gameplay Galaxy - Lead Product Manager

Gameplay Galaxy

(Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

TransUnion - Senior Solutions Architect (Telecom Domain Background)

TransUnion

Bengaluru, Karnataka, India (Hybrid)
3 Weeks ago
Social Discovery Ventures - Senior QA Engineer (AI Product)

Social Discovery Ventures

(Remote)
1 Month ago
Sprinkler - Technical Support Engineer - Lead

Sprinkler

Bengaluru, Karnataka, India (On-Site)
6 Days ago
Adyen - Data Engineering Manager - Reporting & Reconciliation

Adyen

Chicago, Illinois, United States (On-Site)
2 Weeks ago
London stock Exchange - DataScope Senior Software Engineer (Backend C++)

London stock Exchange

London, England, United Kingdom (On-Site)
2 Weeks ago
warner bros games - Staff Software Engineer - Backend (Adtech Team)

warner bros games

Pune, Maharashtra, India (Hybrid)
3 Months ago
Sail Point - Staff Software Engineer

Sail Point

Pune, Maharashtra, India (Hybrid)
2 Weeks ago
Playtika - Senior Manual QA Engineer

Playtika

Ukraine (On-Site)
2 Months ago
FICO - Site Reliability Engineer II

FICO

Mexico (Remote)
5 Days ago
Devoteam - IT Traineeship - DevOps I-Tech (Dutch speaking)

Devoteam

Amsterdam, North Holland, Netherlands (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

Jobs in United Kingdom

Just wont die - Video Editor

Just wont die

Cambridge, England, United Kingdom (On-Site)
3 Weeks ago
Inspired Entertainment - Assistant Resort Amusements Manager

Inspired Entertainment

Filey, England, United Kingdom (On-Site)
2 Months ago
Tesla - Used Car Sales Advisor

Tesla

England, United Kingdom (On-Site)
3 Months ago
Fudge animation  - Storyboard/Animatic Artist

Fudge animation

Farnham, England, United Kingdom (Hybrid)
3 Weeks ago
Tencent - NLP Research Intern 104493

Tencent

London, England, United Kingdom (On-Site)
5 Months ago
Haleon - Finance Business Partner Pharmacy & EComm

Haleon

London, England, United Kingdom (On-Site)
2 Weeks ago
Flexera Software - Desktop Support Technician

Flexera Software

Bracknell, England, United Kingdom (On-Site)
4 Days ago
reality.co - Machine Learning Engineer - Monopoly World

reality.co

London, England, United Kingdom (On-Site)
1 Week ago
Prophecy Simple Data Labs - Delivery Solution Architect

Prophecy Simple Data Labs

Leeds, England, United Kingdom (On-Site)
2 Weeks ago
MRI Software - Horizon and ProLease Enterprise Consultancy Manager

MRI Software

London, England, United Kingdom (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Product Management Jobs

Scopely - Head of Product

Scopely

Spain (On-Site)
7 Months ago
Voodoo - Senior Product Manager - Advertising Solutions

Voodoo

Paris, Île-de-France, France (Hybrid)
1 Month ago
Tripledot Studios - Product Manager

Tripledot Studios

London, England, United Kingdom (Hybrid)
2 Months ago
Evolution  - Technical Integration Specialist

Evolution

Buenos Aires, Buenos Aires, Argentina (On-Site)
8 Months ago
bytedance - Insurance Product Manager - Global Payment

bytedance

Singapore (On-Site)
6 Months ago
Meta - Product Manager

Meta

Bellevue, Washington, United States (Remote)
6 Months ago
Google - Product Manager II, Ads

Google

New York, New York, United States (On-Site)
1 Month ago
Playtech - iPoker Product & Promotions Specialist

Playtech

Sofia, Sofia City Province, Bulgaria (On-Site)
1 Month ago
NVIDIA - Customer Program Manager - Auto

NVIDIA

Beijing, Beijing, China (On-Site)
3 Months ago
Meta - Product Manager, Machine Learning

Meta

San Francisco, California, United States (Remote)
6 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Tel Aviv-Yafo, Tel Aviv District, Israel (Hybrid)

Bengaluru, Karnataka, India (Hybrid)

Barcelona, Catalonia, Spain (Hybrid)

Barcelona, Catalonia, Spain (Hybrid)

Culver City, California, United States (Remote)

Culver City, California, United States (On-Site)

Culver City, California, United States (Remote)

Bengaluru, Karnataka, India (Hybrid)

Bengaluru, Karnataka, India (Hybrid)

View All Jobs

Get notified when new jobs are added by Scopely

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug