Senior Product Designer

Flow

8+ Years | Palo Alto, California, United States (Hybrid) | Full Time | 4 months ago

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Job Summary

Flow is seeking a Senior Product Designer to fundamentally change how people live by designing communities that connect residents with themselves, their neighbors, and nature. This role involves harmonizing real estate, property management, and financial services with high standards. The Senior Product Designer will own product features from conception, user research, UI/visual design, to engineering handoffs and testing. This is an individual contributor position focused on delivering high-quality products efficiently. Responsibilities include driving user experience, understanding user pain points, conducting user research, contributing to brand evolution, collaborating with other teams, defining brand story, and creating/evolving design systems.

Must Have

8+ years of relevant creative experience
Portfolio demonstrating mobile, web, and experiential marketing
Strong communication and collaboration skills
Ability to work with executives and leaders
Startup mentality with a can-do attitude
Keen eye for detail and craftsmanship
Familiarity with marketing technology platforms
Passion for process improvement
Experience creating features/products from scratch
Design-related Bachelor's degree or equivalent

Good to Have

Experience in FinTech or PropTech

Perks & Benefits

Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
Paid time off and 13 paid holidays
401(k) retirement plan
Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
Access to HSA-compatible plans
Pre-tax commuter benefits
Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings

Job Description

About the Company

Flow aims to create a superior living environment that enhances the lives of our residents and communities by developing, acquiring, owning, and managing multifamily apartment buildings and the services and technology inside those buildings.

Fulfilling our mission will require an exceptional group of people whose collective output is greater than the sum of its individual parts. Our team members are energized by the opportunity to impact our residents’ lives in meaningful ways. They are bold and creatively ambitious, driven by relentlessly high standards, act with a sense of urgency and accountability, and always, above all, operate with integrity, loyalty, and trust.

About the Role

At Flow, we strive to fundamentally change how people live. Our goal is to design communities that connect you with yourself, your neighbors, and nature. To achieve our mission, we'll have to bring the worlds of real estate, property management, and financial services together in harmony, while maintaining relentlessly high standards in everything that we do. That is why Flow is looking to add to our team of user-first, disruptive, detail-oriented designers who care deeply about reinventing how people live and ensuring that our residents cherish their homes.

We are looking for a Senior Product Designer with exceptional design skills, along with the ability to communicate cross-functionally with key stakeholders across the organization. As a Sr. Designer, you will own product features from conception, user research, UI and visual design, engineering handoffs, QA, and testing. This is an individual contributor role where you’re happy to roll up your sleeves and get design work done to help us deliver high-quality products faster and faster. You’ll also be collaborating closely with the rest of the design team to set up processes, build and contribute to a new design system, and create a stellar design culture at Flow!

A portfolio is required for consideration.

Responsibilities

Help drive the user experience of our product from conception to launch in partnership with product management and engineering
Deeply understand our users (residents, onsite staff, et. al.), their pain points, and how they use the product
Conduct and evangelize user research to ensure a common and thorough understanding of our users
Contribute to the development and evolution of our brand, voice, and strategy as Flow evolves as a company and product
Collaborate effectively with other teams at Flow and help establish processes for these teams to engage and work with Design
Help us define Flow’s brand’s story and naturally evangelize our brand
Create, implement, and evolve design systems

Ideal Background

8+ years of relevant work in a creative field, with a diverse portfolio of work that demonstrates experience across some combination of mobile apps, web, experiential marketing, advertising, social, and sales
Design related Bachelors degree or equivalent
Strong communicator and collaborator; experience working with executives and leaders
Be willing to embrace the startup mentality and roll up your sleeves with a can-do attitude
A keen eye for detail and craftsmanship while also considerate of deadlines and constraints
Familiarity with marketing technology platforms and operations
Passion for reflecting and iteratively improving your process
Experience in creating features or entire products from 0-1
Experience in FinTech and/or PropTech a plus

Benefits

• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)

• Paid time off and 13 paid holidays

• 401(k) retirement plan

• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)

• Access to HSA-compatible plans

• Pre-tax commuter benefits

• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings

Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.