Senior Product Designer | Internal Platform

About Ramp

Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 40,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $80 billion in purchases each year.

Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.

Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies.

About the Role

We are seeking a Senior Product Designer to join our Growth team with a dual focus: building a unified sales platform and supporting our broader internal operations tools. This role spans two key initiatives that will transform how Ramp's teams operate internally.

Sales Platform Focus: You'll lead design for a cohesive ecosystem that consolidates existing sales tools (Toki, CDP, Kayo) to streamline both pre-sales and post-sales functions. This platform will create shared, reusable functionality like recommendations and alerting systems that benefit multiple teams.

As the design lead for the sales platform, you'll create elegant and efficient experiences for Account Managers, SDRs, AEs, and CSRs. Working across multiple teams, you'll need strong system-thinking abilities to connect disparate workflows into a unified, intuitive platform. Your work will directly impact Ramp's sales effectiveness by enhancing productivity across the entire sales funnel.

We're initially focusing on solutions for Sales Development (Toki) and Account Management/Customer Success (Kayo) teams, with plans to expand to support Account Executives, Channel Partner Managers, and marketing teams.

Internal Operations Focus: Beyond sales tools, you'll support our internal operations team through an emerging design effort. This requires deep involvement in early discovery to understand how design can best support teams across CX, Risk, Growth, Post-Sales, and beyond.

You'll conduct thorough internal research and need-finding across various teams to determine how we can transform our current ecosystem of over 1,000 applications into a manageable number of tools that operators love to use.

Please note that this Senior Product Designer role will require you to be comfortable with working in-person at our NYC HQ (located near Madison Square Park) at least 2 days/week

What You’ll Do

• Lead design and user experience for significant parts of our internal products; contribute to the design process from prioritization through launch
• Work directly with Principal Designers, Product, and Engineering leads to transforming company strategy into prioritized initiatives in the roadmap and identifying the right problems to solve
• Be comfortable with breaking down ambiguous problems, ruthlessly prioritizing the highest impact work, and aligning a cross-functional team around it
• Sweat the details, strive for simplicity, and tie together interconnected projects to make complex tasks approachable
• Be opinionated and leverage a direct line to our customers to get insights. Explore solutions, create prototypes, and dive into user feedback/data to identify points of friction and opportunities for improvement for every initiative
• Advocate for our users by continuously iterating on and evolving our core products and experiences. Identify areas of improvement and deliver value to customers every day
• Collaborate with the rest of the design team to evolve our long-term product vision, design systems, brand guidelines, and internal design collaboration process
• Participate in day-to-day team rituals like design crit, story creation, weekly stand-ups, etc
• Help us hire more amazing people to grow the design team and bring diverse perspectives to our design process
• Contribute to developing our design internship program, where you will mentor the next generation of product designers

What You Need

• Minimum 5 years of tech/startup or digital product agency experience, or equivalent
• Demonstrated experience with end-to-end (hybrid UX and UI) product design
• Experience working with developers and PMs building and shipping applications or software
• Extraordinary visual design skills and strong understanding of UX principles
• Background in visual/interaction design, UX/UI, branding & identity, and typography
• Experience with low and high-fidelity prototyping
• Excellent communication and collaboration skills

Nice-to-Haves

• A strong understanding of software engineering workflows and principles is encouraged
• Kind, curious, generous, low ego, and a great sense of humor

Benefits (for U.S.-based full-time employees)

• 100% medical, dental & vision insurance coverage for you
• Partially covered for your dependents
• One Medical annual membership
• 401k (including employer match on contributions made while employed by Ramp)
• Flexible PTO
• Fertility HRA (up to $5,000 per year)
• WFH stipend to support your home office needs
• Wellness stipend
• Parental Leave
• Relocation support to NYC or SF
• Pet insurance

Other notices

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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