Senior Product Management Operations

2 Months ago • 4 Years + • Product Management

Job Summary

Job Description

The Product Operations Project Manager role at NiCE involves driving operational excellence across the product lifecycle. Key responsibilities include leading cross-functional initiatives, coordinating product launches, and optimizing processes. This role requires managing project plans, communicating with stakeholders, and supporting product management teams. The successful candidate will develop and manage operational processes, champion best practices, and work in a fast-paced environment. They will also be responsible for planning, execution, and delivery of product launches, ensuring milestones are met on time and within scope. The candidate must also be able to distill large quantities of information into concise and effective presentations for senior management and other stakeholders.
Must have:
  • 4+ years in program/project management or related roles.
  • Experience managing cross-functional projects with GTM teams.
  • Excellent interpersonal and communication skills.
  • Demonstrated ability to manage multiple priorities simultaneously.
  • Proven ability to influence without authority.
  • Strong collaborator and team player.
  • Process-oriented mindset with a focus on continuous improvement.
  • Self-motivated and committed to professional excellence.
  • Familiarity with product management and collaboration tools.
  • Analytical mindset with the ability to use data to drive decisions.
Good to have:
  • Experience in SaaS or enterprise software environments is a plus.

Job Details

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

About the Role
We are seeking a detail-oriented and results-driven Product Operations Project Manager to join our fast-paced software company. In this role, you’ll be a critical partner to our product and go-to-market teams, driving operational excellence across the product lifecycle. You will own and optimize cross-functional processes, coordinate product launch activities, and help scale our delivery operations as we grow

 Key Responsibilities

  • Lead and coordinate cross-functional initiatives across product, engineering, enablement teams, pricing, billing, marketing, and customer success teams
  • Communicate in an effective and professional way with stakeholders and customers
  • Drive planning, execution, and delivery of product launch, ensuring milestones are met on time and within scope
  • Create and manage project plans, timelines, risks, and status communication methods.
  • Support product management teams with tools, reporting, data, and frameworks to improve product planning, prioritization, and delivery
  • Develop and manage operational processes that improve team efficiency and collaboration
  • Champion best practices in documentation, product communications, and feedback loops

Qualifications

  • 4+ years of experience in program/project management, product operations, or related roles in a software or tech company
  • Proven experience managing cross-functional projects and working with product and GTM teams
  • Excellent interpersonal and communication skills, both written and verbal, including the ability to distill large quantities of information into concise and effective presentations for senior management and other stakeholders
  • Exceptionally well-organized, with a demonstrated ability to manage multiple priorities simultaneously, plan and track timelines and deliverables, and develop effective monitoring systems to ensure project success
  • Proven ability to influence without authority in a cross-functional, fast-paced environment
  • Strong collaborator and team player with the ability to work effectively in a matrixed organization
  • Process-oriented mindset with a focus on continuous improvement and operational excellence
  • Self-motivated and committed to professional excellence in all aspects of work
  • Familiarity with product management and collaboration tools (e.g., Jira, Confluence, SharePoint, MS Office Suite, ,etc.)
  • Analytical mindset with the ability to use data to drive decisions and improve processes
  • Experience in SaaS or enterprise software environments is a plus

Requisition ID: 6988
Reporting into: Director, Professional Services
Role Type: Individual Contributor 

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

 

Similar Jobs

Digicore studios - Senior Sales Coordinator

Digicore studios

Pune, Maharashtra, India (On-Site)
3 Months ago
PwC - Senior Adótanácsadó (Társasági Adó)

PwC

Budapest, Hungary (Hybrid)
10 Months ago
Capgemini - ORACLE EPM FUNCTIONAL CONSULTANT

Capgemini

Bengaluru, Karnataka, India (On-Site)
2 Months ago
UPF Industries  - OT Field Service Technician

UPF Industries

Bartow, Florida, United States (On-Site)
3 Weeks ago
ADrk studios - Lead Technical Designer – Themed Entertainment

ADrk studios

Argyle, New York, United States (On-Site)
1 Month ago
Joyteractive - Producer

Joyteractive

Belarus (Remote)
4 Months ago
BTF  - Production Management Assistant

BTF

Cologne, North Rhine-Westphalia, Germany (On-Site)
1 Month ago
Marks, part of SGS & Co - Production Artist

Marks, part of SGS & Co

Manila, Metro Manila, Philippines (On-Site)
1 Month ago
TransUnion - Senior Product Marketing Manager - Marketing Solutions-Identity

TransUnion

Chicago, Illinois, United States (Hybrid)
2 Weeks ago
binance - Senior Product Manager, Web

binance

Taipei City, Taiwan (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Ruselle Investments - Senior Accountant II

Ruselle Investments

Mumbai, Maharashtra, India (On-Site)
2 Weeks ago
Vertx Inc. - IT Product Manager III - Products and Services

Vertx Inc.

Pennsylvania, United States (Remote)
4 Weeks ago
Nintendo - Contract - Localization Specialist (Portuguese)

Nintendo

Redmond, Washington, United States (Hybrid)
3 Months ago
onwards Search - Copywriter

onwards Search

Glendale, California, United States (Hybrid)
3 Weeks ago
Enphase Energy - Customer Technical Support, Solar/PV - Netherlands

Enphase Energy

's-Hertogenbosch, North Brabant, Netherlands (Hybrid)
7 Months ago
Granicus - SLED Account Executive - SMG West

Granicus

United States (Remote)
5 Months ago
Tesla - Fire Protection Systems Internship

Tesla

Brandenburg, Germany (On-Site)
6 Months ago
Valeo - R&D Department Internship

Valeo

Skawina, Lesser Poland Voivodeship, Poland (On-Site)
2 Weeks ago
Granicus - Senior Software Engineer (SE4) - Ruby with AWS

Granicus

Bengaluru, Karnataka, India (Remote)
2 Months ago
CGS Carrers - Accounting Analyst

CGS Carrers

United States (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Manila, Metro Manila, Philippines

Western Digital - Accounts Payable Accountant, Global Finance Operations

Western Digital

Biñan, Calabarzon, Philippines (On-Site)
2 Weeks ago
bytedance - Account Management, Electronics, Chinese Speaking (Philippines E-commerce)

bytedance

Taguig, Metro Manila, Philippines (On-Site)
7 Months ago
Side - Character Concept Artist - Talent Pool

Side

Manila, Metro Manila, Philippines (On-Site)
2 Weeks ago
bytedance - Category Manager, Furnishing and Home Supplies (Philippines, eCommerce)

bytedance

Taguig, Metro Manila, Philippines (On-Site)
3 Weeks ago
ISS Stoxx - Junior Data Analyst - Governance Data (Open to New Graduates)

ISS Stoxx

Makati City, Metro Manila, Philippines (Hybrid)
1 Month ago
hogarth - Senior Front-End Developer

hogarth

Manila, Metro Manila, Philippines (On-Site)
2 Months ago
Thumbtack - Financial Analyst

Thumbtack

Philippines (Remote)
1 Month ago
Resolver - Application Support Analyst

Resolver

Manila, Metro Manila, Philippines (On-Site)
10 Months ago
Nasdaq - Omni Relationship Manager

Nasdaq

Taguig, Metro Manila, Philippines (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Product Management Jobs

UPF Industries  - Assistant Production Manager

UPF Industries

Hillsboro, Texas, United States (On-Site)
3 Months ago
Dream Sports - Manager - Product (Sports AI)

Dream Sports

Mumbai, Maharashtra, India (On-Site)
1 Month ago
dun bradstreet - Senior Product Manager, Go-To-Market

dun bradstreet

London, England, United Kingdom (Hybrid)
1 Month ago
Plaid  - Product Marketing Manager - Industry

Plaid

New York, United States (On-Site)
4 Months ago
Luma - Software Engineer - Product

Luma

Palo Alto, California, United States (Hybrid)
4 Months ago
binance - Product Manager - KYC

binance

Taipei City, Taiwan (Hybrid)
3 Years ago
Lilt - Localization Project Coordinator, Production (Contractor)

Lilt

Buenos Aires, Buenos Aires, Argentina (Remote)
6 Months ago
Haleon - Product and Process Engineer

Haleon

Dungarvan, County Waterford, Ireland (On-Site)
1 Year ago
Scopely - Director of Production, Marketing Technology

Scopely

Barcelona, Catalonia, Spain (Hybrid)
5 Months ago
UNSW - Lecturer/Senior Lecturer in Screen Production – School of the Arts and Media (UNSW)

UNSW

Bengaluru, Karnataka, India (On-Site)
10 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Pune, Maharashtra, India (Hybrid)

Atlanta, Georgia, United States (Hybrid)

Manila, Metro Manila, Philippines (Hybrid)

Pune, Maharashtra, India (Hybrid)

Manila, Metro Manila, Philippines (Hybrid)

Atlanta, Georgia, United States (Hybrid)

Manila, Metro Manila, Philippines (Hybrid)

Pune, Maharashtra, India (Hybrid)

United States (Remote)

View All Jobs

Get notified when new jobs are added by Nice

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug