Senior Quality Assurance Manager

1 Month ago • 5-8 Years • Quality Assurance • $89,055 PA - $152,482 PA

Job Summary

Job Description

Coherent Aerospace & Defense Inc is seeking a Sr. Quality Assurance Manager for its Emerging Products & Technologies (EP&T) Business Unit. This role will lead quality and product assurance for EP&T programs and site operations, ensuring product, process, and supplier requirements are met to achieve high levels of quality, customer satisfaction, and on-time delivery. The manager will collaborate with engineering and manufacturing teams on exciting product developments in areas like High Energy Lasers, gimballed assemblies, space-based optical telescopes, and active sensing. Responsibilities include managing the site's Quality Management System (QMS), including CAPA, NCR, and calibration. The role involves Material Review Board and Corrective Action Board participation, providing metrics, and acting as the quality representative in program baseline management activities such as milestone reviews, CCBs, and test witnessing. The manager will also partner with suppliers to ensure incoming product quality, perform internal and supplier AS9100D audits, and continually improve the quality program. This includes generating reports with quality metrics and utilizing quality improvement tools like 5 Why, 8D, Fishbone, Poke-yoke, NPI, and FMEA's. The position requires managing the Inspection and Quality Engineering team and performing hands-on inspections. Additionally, the manager will ensure customer quality requirements are defined and met, maintain relationships with operations for process control, and interface with customers to ensure satisfaction and clarify quality requirements.
Must have:
  • Manage site QMS (Mgt. Review, Calibration, CAPA, NCR)
  • Participate in Material Review Board and Corrective Action Board
  • Provide quality representation in program baseline management
  • Partner with suppliers for incoming product quality
  • Perform AS9100D audits (internal and supplier)
  • Improve quality program policies and procedures
  • Generate quality progress and management review reports
  • Manage Inspection and Quality Engineering team
  • Ensure customer quality requirements are met
  • Maintain relationships with Operations for process control
  • Interface with customers for satisfaction and requirement clarification
Good to have:
  • Experience in Optical Quality Inspection and testing
  • Experience in optical and fiber component handling/cleaning
  • Experience with optical test equipment (calipers, micrometers, interferometers)
  • Previous Supply Chain or Supply Chain Quality operations experience
  • ASQ Certified Quality Auditor or Certified AS9100 Lead Auditor
  • Experience creating actionable metrics for department decisions
  • Analytical, decision making, and problem-solving skills

Job Details

Coherent Aerospace & Defense Inc, Emerging Products & Technologies (EP&T) Business Unit is seeking a Sr. Quality Assurance Manager to lead quality and product assurance across the portfolio of EP&T programs and site operations. Our Quality Assurance Manager will have the responsibility to ensure product, process, and supplier requirements are met with high levels of quality, customer satisfaction, and program execution to support cost, schedule and on-time delivery.

This role involves the collaboration with engineering and manufacturing teams on exciting and challenging product developments and program tasking in the areas of High Energy Lasers, gimballed assemblies, space-based optical telescopes, and active sensing. 

The Sr. Quality Assurance Manager responsibilities include:

  • Responsible for site QMS i.e., Mgt. Review, Calibration, CAPA, NCR, Calibration etc.
  • Material Review Board
  • Corrective Action Board and provide metrics.
  • Quality representation in program baseline management activities (e.g., Milestone Reviews (SRR, PDR, CDRs), CCB, peer reviews, code reviews, release planning, configuration management, CCB, test witnessing)
  • Partner with suppliers to assure high quality of incoming product.
  • Perform internal and supplier AS9100D audits.
  • Continually improve quality program, including policies, objectives, plans, organization, procedures, and appraisals.
  • Generates regular progress, summary, and management review reports including Quality Metrics
  • Through knowledge of quality improvement tools, including:
    • 5 Why
    • 8 D
    • Fishbone
    • Poke-yoke
    • NPI
    • FMEA's
  • Manage the Inspection and Quality Engineering team and as required perform hands-on Inspection to include receiving inspection & test, in-process inspections, final inspection & test
  • Customer quality requirements have been adequately defined to permit appropriate quality planning and implementation and that these quality requirements are met or exceeded.
  • Maintains relationships with Operations to assure adequate process capability, control, improvement, and quality information feedback.
  • Works with Customers and Sales to ensure that customer quality requirements have been adequately defined to permit appropriate quality planning and implementation and that these requirements are met or exceeded.
  • Interfaces with major customers to ensure Customer Satisfaction and clarify quality requirements through personal visits, verbal, and written communication.

Education & Experience

Bachelor’s Degree in a Business Management, Quality Technology or STEM discipline and 8+ years of relevant experience, master’s degree and 5+ years of relevant experience.

Skills & Other Requirements

Citizenship required: United States Citizenship

Must have or able to obtain a DoD Secret clearance (or higher)

Preferred skills and experience:

  • Experience in Optical Quality Inspection, testing and process improvements for optics, fibers, and optical system quality for the Aerospace and Defense Industry
  • Experience in Optical and fiber component handling, cleaning of optical and fiber components.
  • Experience with calipers, micrometers, torque wrenches, test plates, electronic gauges, light sources, interferometers, autocollimators and working with automation of test equipment.
  • Previous Supply Chain and/or Supply Chain Quality operations
  • ASQ Certified Quality Auditor or Certified AS9100 Lead Auditor
  • Experience in creating and maintaining useable, actionable metrics to drive department decisions and processes
  • Analytical, decision making, and problem-solving skills

Working Conditions

Job operates in a professional office environment, manufacturing floor, and in clean room facilities

Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

Work in a cubicle area – must be able to work in environment where employees are on the phone / speaking causing potential distractions throughout the day.

Noise level – Usually moderate for the manufacturing floor and clean room facilities

Physical Requirements

Standing. Particularly for sustained periods of time. 25% of the time.

Walk. Occasionally move about inside the office to access file cabinets, office machinery, etc.

Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other employees accurately, loudly, or quickly.

Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. No more than 10 to 15 pounds.

Sedentary Work. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Visual acuity. Specific vision abilities required by this job include close vision and ability to adjust focus.

Safety Requirements

All employees are required to attend scheduled training, follow the site EHS procedures and II-VI Corporate EHS standards.  This includes the use of proper protective equipment (PPE) as required by the job responsibilities.

Managers will ensure that all safety and environmental procedures are followed consistently.  They will ensure that risk assessments are performed, proper training, work instructions, required PPE is available, and will monitor compliance.

Quality and Environmental Responsibilities

 

Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.

Culture Commitment

Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.:

Integrity – Create an Environment of Trust

Collaboration – Innovate Through the Sharing of Ideas

Accountability – Own the Process and the Outcome

Respect – Recognize the Value in Everyone

Enthusiasm – Find a Sense of Purpose in Work


 

Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.


 

 

To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State."

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