Senior SDET Engineer

Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.

We are a fast-growing startup looking for a top-notch QA engineer with a proven track record of building test automation for an enterprise product. You will be at the core of every new feature, every product decision, and every touchpoint of our users. You will directly work with a small, experienced team of technologists to identify and solve a new set of problems. Our team is composed of leaders from Amazon Alexa, Zoho, Facebook, and other tech companies. If you are a problem solver and enjoy thinking creatively, you would love to be on this team!!

AI adoption is not optional—it’s foundational to how we work, learn, and build better.

Your responsibilities at Level AI include, but are not limited to

• Product expert with deep understanding of all user scenarios.
• Work cross functionally to gather input on test scenarios.
• Define, develop and implement test requirements for product features.
• Assess overall product quality and define a strategy to deliver high-quality features.
• Develop new automated tests to reduce time to release product features.
• Developing framework to do load and stress testing of features.
• Plan, execute, monitor, and validate testing processes.
• Supporting manual functional testing such as creating and executing test cases when required.
• Developing new builds and release pipelines.
• Designing and executing tools and scripts to develop multiple product versions.
• Maintaining and evaluating tools supporting process automation for product release.
• Correcting build errors and maintaining formal release records to track release content
• Continuously explore, adopt, and leverage AI tools and techniques to improve engineering workflows, code quality, testing, and delivery speed.

We'd love to explore more about you if you have

• 5+ years of experience working as a Quality Engineer with Automation and Manual Testing.
• Strong understanding of programming language(python).
• Experience with Web application standards and API.
• Strong knowledge of SaaS model/cloud-delivered application testing.
• Good understanding of Database concepts.
• Experience with Test and defect management tools.
• Excellent analytical and program solving skills, excellent written and oral communication, self-starter, and highly motivated.