Senior Software Engineer - Observability
Job Summary
Job Description
- Design and implement observability architectures, frameworks, and solutions
- Up-to-date knowledge on industry best practices in observability
- Strong coding experience for observability tooling (e.g., NRQL, Splunk regex)
- Good understanding of end-to-end CI/CD processes for observability implementation
- Hands-on implementation experience in application log, trace, and metric instrumentation
- Experience with incident, change, and problem management
- Agile ways of working
- Experience with open source observability tools or similar patterns
- Certification in AWS or equivalent cloud provider
- AWS and other infra experience relevant to observability
- Solution design or architecture background
- Implementation experience of observability frameworks at scale
- Experience with design patterns, architecture, secure coding
- Embedding Observability into CI/CD pipelines
- Performance-related pay
- Access to thousands of learning programs
- Global presence across 22 countries
- Purchased annual leave scheme
- Additional Telstra day off
- Additional 30% off Telstra products and services
- Toolkit provided (laptop + mobile phone + plan paid for)
8 skills required
Job Details
Employment Type
PermanentClosing Date
23 July 2025 11:59pmJob Title
Senior Software Engineer - ObservabilityJob Summary
As a Senior Software Engineer, you thrive on understanding and translating customer needs into new products and capability. You apply deep technical expertise and experience in software application layer solutions, to develop and deliver scalable design blueprints across the end-to-end software development life cycle. Your continuous learning and improvement mindset, collaboration and influencing skills are critical to success in this role.Job Description
Who We Are
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.
Focus of the Role
As a Senior Software Engineer specialising in Observability, you will be responsible to define and enable software engineering teams with observability solutions, tooling and practices. You thrive on working with your team to execute on the overall Software testing strategy, helping Telstra to simplify our IT systems, strengthen business resilience and ultimately maximise the value we deliver to our customers.
What We Offer
Performance-related pay
Access to thousands of learning programs so you can level-up
Global presence across 22 countries; opportunities to work where we do business.
Purchased annual leave scheme
Additional Telstra day off
Additional 30% off Telstra products and services
Toolkit provided (laptop + mobile phone + plan paid for)
What You’ll Do
Product & Technology - Software Engineering & IT develops and maintains Telstra's software and IT systems, working on some really cutting-edge technologies.
Responsibilities
•Create innovative observability solutions to adopt and use observability such as Observability as a code, Common Logging Frameworks, Open Telemetry etc.
•Define and enhance observability standards, best practices continuously in-line
with industry standards and innovations
•Collaborate with various software development teams to coach, develop, use
observability as part of their dev and Ops life cycle
•Create innovative observability solutions to adopt and use observability such as Observability as a code, Common Logging Frameworks, Open Telemetry etc.
•Hands-on development of dashboards and alerts for proof of concepts and trials using tools of choice
•Collaborate with a broad range of internal and external stakeholders (not limited to Agile Teams, Product Owners, Business, SRE teams) to understand focus areas, pain points and provide solutions
•Work on implementing embedding Observability into the CI/CD processes as part of the golden path of software development.
About You
Essential Skills:
•Experience in designing and implementing observability architectures,
frameworks and solutions
•Up to date knowledge on industry best practices in observability
•Strong coding experience required for observability tooling – e.g. NRQL
(NewRelic), Splunk regex
•Good understanding of end to end CI/CD processes as it relates to implementing
observability
•Domain knowledge gained in telecommunication industry
•Hands on implementation experience in instrumentation of application logs,
traces, metrics
•Exposure in incident, change, and problem management
•Agile ways of working
•Experience with open source tools for observability or experience with same
patterns in architecture is an advantage
Desirable Skills:
•Certification in AWS or an equivalent cloud provider
•AWS and other infra experience relevant to observability is preferred
•solution design or architecture background
•Implementation experience of observability frameworks at scale
•Experience with design patterns, architecture, secure coding
•Embedding Observability into CI/CD pipelines
We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.
As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.
We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.
We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team via the contact details found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment
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