Senior specialist

1 Month ago • All levels

Job Summary

Job Description

The Senior Specialist will be responsible for coordinating with various departments, including LoBs and external consultants, to gather data such as employee engagement scores and feedback. They will analyze this data to identify gaps and propose improvements to the Practice Lead. They will also participate in discussions with vendors regarding system implementation, track implementation activities, and review system and business requirements for CoE processes. Responsibilities include collating inputs for process design, supporting the preparation of proposals, coordinating process rollouts, conducting communication sessions, and conducting periodic audits. The role involves ensuring adherence to processes and highlighting any deviations.

Must have:

Coordinate with LoBs and consultants for data collection.
Analyze data and propose improvements to the Practice Lead.
Participate in system implementation discussions with vendors.
Review system/business requirements for CoE processes.
Support the preparation of process/design proposals.
Conduct communication sessions and process audits.

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Job Details

Job description:

SAP HANA

- Coordinate with LoBs, external consultants to get relevant inputs/data like employee engagement scores, attrition analysis, employee feedback on policies, other HR scorecards, etc. from respective teams (COEs, LoB HR, business) and market (C&B benchmarking report, etc.) at the beginning of financial year
- Analyse the data gathered and propose gaps and areas of improvement to the respective Practice Lead
- Share inputs with the Practice Lead on the approach to meet these gaps & improvements
- Coordinate with the LoBs for communication of final outcomes to respective business units and subsequently to delivery units
- Participate in discussions with the vendor on system implementation of relevant HR module including customization for various LoBs
- Share inputs on challenges and nuances of working of the system
- Participate in testing of the system (user acceptance testing, etc.)
- Track the implementation activities as per the plan; Highlight in case of deviations from the plan and take necessary corrective actions
- Review the system / business requirements for the CoE processes
- Collate & provide inputs in design discussions of the relevant processes (compensation structure, PMS process, bell curve modelling, goals library, KPPs, process improvement assignment, etc.) and tools with the business teams along with the HRBPs
- Support supervisor to prepare process/design proposal and share with the LoBs & relevant stakeholders
- Coordinate with the LoBs for rollout of the processes as per the plan
- Conduct communication sessions for orientation, sharing the implementation guidelines, exception handling, etc. across LoBs
- Send reminder emails to LoBs and BUs to monitor process rollout / implementation
- Conduct periodic audits for LoBs to ensure process adherence
- Highlight deviations / issues to the supervisor within the CoE and provide inputs on the actions to be taken to resolve the same