Senior Specialist Software Architect

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The Software Architect is responsible for providing technical leadership across development teams in one functional area. This position is ultimately responsible for the successful implementation of key deliverables to ensure that each release is designed with high availability, durability, serviceability and supportability in mind.  They also act as a key evangelist for the organization.

How will you make an impact?

Work with product management team to define new architectural requirements

Ensure strong collaboration between other development teams, Product Management and Quality Assurance

Set the end-to-end technical direction for the team, including platform, technology, tools, and infrastructure

Communicate architecture in an effective and professional manner

Drive technical decisions, solve tough problems, and coordinate multiple project execution

Ensure that the inContact Development coding quality standards and review processes are followed to ensure proper security and high availability standards

Monitoring the quality of code that is delivered through reviews and other processes

Foster strong teamwork environment and create passion and energy within the team

Be an active participant in the development leadership team ensuring corporate success

Represents self and department with professionalism and competence

Follow the company Code of Ethics and inContact policies and procedures at all times

Have you got what it takes?

BS in Computer Science, or equivalent work experience

12+ years of software development experience

Experience with developing large enterprise-scale application in AWS

Full-stack experience with PHP, ReactJS, SQL/NoSQL and readiness to work with teams using other technology stacks like Java / .Net

Strong quality orientation

Expertise in designing application using relational and/or non-relational databases

Working Knowledge of CI/CD

Experience with micro-service design. Experience architecting systems for performance and scalability. Experience in product development

Excellent problem-solving abilities. Excellent decision-making skills

Working Knowledge of design patterns. Working Knowledge of Agile development processes

Strong communication skills

Domain knowledge of CCaaS (Routing, IVR workflows, Digital channels, Workforce engagement)

Must possess strong organizational and time management skills

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of 6 of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 7856
Reporting into: Director
Role Type: Senior Specialist Software Architect

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.