About Prepared

911 is the backbone of American public safety…but, for too long, the professionals that dedicate their lives to answering our calls have been let down by the technology that serves them. Our mission is to change that. 

We aim to ensure that every emergency receives a perfect response; a bold vision requires bold action from our team, working hand-in-hand with the professionals we serve. 

Since the public launch of our first public safety product in the fall of 2021, our technology has helped streamline millions of 911 calls in communities around the country. We’ve revolutionized what’s possible in emergency response by applying cutting-edge AI to the most critical challenges facing first responders. Our partners span 49 states and collectively protect more than 90 million people.

Backed by more than $130 million in funding led from investors like General Catalyst, Andreessen Horowitz, and First Round Capital, we're scaling rapidly to become a core component of emergency calls nationwide, driving the future of emergency response toward a safer, more agile system.

At Prepared, you’re not simply part of a team — you’re a key force in a mission that truly matters. Your contributions here will shape the future of emergency services, playing a vital role in creating a safer, more connected world.

About this Role

We are seeking passionate and experienced frontend engineers with a strong focus on resiliency, real-time responsiveness, and seamless integration across web and desktop platforms. This is an opportunity to join a small, growing engineering team (currently 30 engineers) and make a large impact while operating with a high degree of autonomy and ownership.

While most legacy software in 911 centers is clunky and outdated, we are dedicated to crafting seamless and intuitive user experiences that support the critical work that our users are doing every day. This role is pivotal in driving the development of scalable, reusable, and high-performance user interfaces. You’ll work closely with design and engineering teams to craft delightful user experiences while ensuring that our codebase is clean, maintainable, and future-proof.

As an early member of the team, you will also play a key role in shaping the foundation of Prepared’s engineering culture.

What you’ll do:

• Collaborate with designers, product managers, and other engineers to translate complex user requirements into performant, intuitive features.

• Drive the adoption of best practices in front-end development in order to meet the high-resiliency needs for complex and mission-critical systems

• Heavily influence architectural design and implementation of scalable and reusable front-end systems using React.

• Analyze and address architectural challenges, such as state management, rendering performance, and scaling complex UIs.

• Contribute to and advocate for front-end testing strategies, ensuring high-quality code through unit and integration tests.

• Mentor and guide junior engineers, fostering growth and knowledge-sharing across the team.

What make you a great fit:

• 5+ years of software engineering industry experience, with at least 3 years focused on designing and engineering user-facing features and interfaces

• Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience

• Proficiency in React and TypeScript

• Familiarity working with GraphQL APIs

• Deep understanding of front-end architecture, including state management (e.g., Redux, Context API, etc.)

• Desire to work in a fast-paced and dynamic startup environment

• Strong communication and interpersonal skills

• Experience working closely with product and design teams

Bonus (optional):

• Experience in an early-stage startup

• Experience with real-time communication apps

Pay Transparency

The base pay for this role is $180,000–$210,000 per year + company equity. You are also eligible for employee benefits, participation in Prepared’s unlimited vacation program.

Benefits

🌎 Remote-First Culture
🩺 Medical, Dental, and Vision Benefits
💸 401k + Free Financial Advisors with Betterment
📱Monthly Cell Phone Stipend
🏖️ Unlimited Time Off + 15 Observed Holidays
🚼 12 Weeks of Paid Parental Leave (birthing + non-birthing parents)
🚨 Visit a PSAP (911 Center)
🏢 WeWork Membership for All Employees
✈️ Annual Company Offsite
🔮 AI Tools like ChatGPT + NotionAI
🏠 $500 Work from Home Budget
📚$350 Annual L&D Stipend

Want to learn more about Prepared? Check out the links below.

• General Catalyst | Our Investment in Prepared: Bringing AI to the Frontlines of Public Safety

• Anoka County 911 center testing AI to screen nonemergency calls, ease workload

• NBC Today Show | 911 callers can now share video of emergencies with dispatchers

At Prepared, we are committed to building a safer and more connected world, and we believe that fostering diversity, equity, and inclusion is essential to achieving this mission. We are a proud equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected characteristic. We actively seek to create an inclusive environment where diverse perspectives are valued and everyone has the opportunity to contribute meaningfully to our mission of improving public safety and emergency response for all communities.

Prepared is not sponsoring visas at this time.