Senior Systems Engineer

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. 

Here are a few reasons why we think you’d love working here:

Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.

Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally.

Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Product Engineering is a unified team responsible for the engineering of Disney Entertainment & ESPN digital and streaming products and platforms. This includes product engineering, media engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and identity.

The Infrastructure Engineering Transport Services team provides media transport solutions, content origin and distribution services, workflow integration and media orchestration across hybrid cloud environments for Disney Entertainment and ESPN. We are seeking a Sr. Systems Engineer to be a key contributor to our Content Origin Services engineering team.  This team is responsible for the architecture, integration, provisioning and sustainment of global origin, mid-tier/caching and CDN/edge infrastructure for Disney’s Streaming properties (Hulu, Disney+, ESPN+).  This ensures consistent content flow at the highest levels of quality, resiliency and efficiency. It is a great role for a proactive, collaborative, and enthusiastic engineer who is interested in directly contributing to the development and growth of Disney’s innovative global streaming ecosystem.  

Responsibilities

• Architect, deploy and provision content delivery infrastructure.

• Conduct business and operational requirements gathering, provide detailed analysis and prescribe customizable technical solutions that are cost effective, scalable and extensible. 

• Lead proof-of-concept initiatives and the development of roadmaps that will enable implementation of new products, features and associated technologies along with more efficient ways to deliver services in response to changing business needs.

• Assist in training and evaluation of technical staff.

• Assist in the development of technology roadmaps and long-range planning to enhance content delivery capabilities.

• Develop and implement service monitoring tools and metrics that will identify and address performance issues and system bottlenecks before they impact content workflows and clients. 

• Provide service sustainment, operational and technical support through software/hardware upgrades, service monitoring, troubleshooting and interoperability with 3rd party, vendor supplied solutions and products. 

• Engage and collaborate with technical and business stakeholders while providing insight into emerging technologies, architectures and methodologies that meet business objectives.

• Participate in a rotating on-call schedule.

• Collaborate with multiple teams on interconnected deliverables.

Minimum qualifications

• 5+ years of Linux systems administration experience

• BS in Computer Science, Engineering, or equivalent field

• Strong communication and documentation skills

• Strong experience with HTTP webserving and content delivery.

• Apache, NGINX, or Varnish webserver applications

• Other caching solutions within a CDN environmental context.

• Familiarity with complex network topology, including but not limited to Anycast, BGP, high-availability, Forward- and reverse- proxying

• Comfortable with Infrastructure-as-Code tools such as Ansible, Git, Salt, etc.

• Proficiency with at least one interpreted (e.g. Bash, Python) or compiled (e.g. Go, Rust) language.

• Solid understanding of web security protocols (TLS, SSL)

• Previous support for hybrid public/private environments.

Preferred qualifications

• Strong understanding of virtualization technologies

• Experience with enterprise grade hardware & storage

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