Senior Technical Program Manager, Cost & Efficiency

Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.

To ensure our platform continues to deliver value at scale, we’re committed to optimizing costs while maintaining exceptional user experiences. We’re seeking a Senior Technical Program Manager (TPM) to help lead initiatives that track, manage, and reduce infrastructure, operational, and data costs across Discord.

About the Role
As a Senior TPM for Cost & Efficiency, you’ll collaborate with teams across infrastructure, data, and machine learning to identify and execute cost-saving opportunities. This role combines technical expertise, strategic thinking, and program management to drive efficiencies in how Discord leverages resources. You’ll also partner with leaders across engineering and product to help them understand the financial impact of their decisions, ensuring sustainable growth for the platform.

What You'll Do

• Optimize Infrastructure Costs: Work closely with infrastructure, data, and ML teams to identify, track, and implement strategies to reduce infrastructure expenses.
• Reduce Data Query Costs: Collaborate with data science and data engineering teams to analyze and optimize query and analysis costs.
• Analyze Cost-to-Serve: Partner with engineering and product leaders to understand the cost-to-serve key features, providing actionable insights to guide decision-making.
• Scalable Cost Attribution Platform: Collaborate with engineering teams to design and build a platform for cost metadata, laying the foundation for cost observability and alerting.
• Run Capacity Management Programs: Manage capacity planning initiatives with cloud vendors to ensure cost efficiency and alignment with resource requirements.
• Support Product Teams: Act as a consultant to product teams, helping them evaluate the cost implications of new feature development and deployment.
• Vendor Management: Serve as the primary point of contact for infrastructure vendors, managing negotiations, evaluating offers, overseeing accounts, and handling vendor relationships.

What You Bring

• Data Analysis Expertise: Strong skills in data analysis, including proficiency with building dashboards and visualizations to track costs and uncover insights.
• Cost Program Management: Experience developing and managing cost-focused programs for mid-scale or larger companies, with a track record of measurable impact.
• Cross-Functional Collaboration: Proven ability to work across engineering, product, and data teams to align on goals and deliver cost savings.
• Strategic Thinking: The ability to analyze complex cost structures and provide practical, scalable solutions.
• Vendor Management Skills: Experience managing capacity and cost programs with cloud vendors (e.g., AWS, GCP, Azure).
• Proactive Problem-Solving: A results-driven mindset with the ability to navigate ambiguity and take initiative to drive efficiencies.

Nice-to-Have:

• Experience with cost management tools or frameworks in large-scale infrastructure environments.
• Familiarity with Discord or other large-scale platforms.

Why You'll Love Working Here:

• Lead impactful projects that directly shape Discord’s scalability and efficiency.
• Collaborate with talented teams who are passionate about innovation and sustainability.
• Enjoy competitive compensation, comprehensive benefits, and a flexible work environment.

How to Apply
If you’re passionate about driving cost efficiencies and delivering sustainable growth at scale, we’d love to hear from you. Apply now and help shape the future of Discord!

The US base salary range for this full-time position is $196,000 to $220,000 + equity + benefits.

Why Discord? 

Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

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