Senior User Experience Researcher

2 Months ago • 5 Years + • Research Development

Job Summary

Job Description

PlayStation is seeking a User Experience Researcher for a one-year contract. The role involves planning, designing, and executing studies to support game development. Responsibilities include moderating tests, observing users, crafting surveys, analyzing findings, and writing reports. The researcher will communicate insights to stakeholders, leverage a new research lab for in-house studies, and utilize mixed methods to understand player experience. Collaboration with Sony's central user research team is also a key aspect. The position requires a minimum of 5 years of experience in game user research or a related field, proficiency with research tools, strong communication skills, a collaborative mindset, and the ability to manage multiple priorities in a fast-paced environment. Bilingualism and onsite availability are necessary due to playtest lab work. A degree in HCI, Interaction Design, Cognitive Psychology, or a related field is preferred, along with an understanding of live service products and a passion for video games.
Must have:
  • 5+ years of game user research experience
  • Proficiency with research tools
  • Strong communication skills
  • Collaborative mindset
  • Handle multiple priorities
  • Bilingual
  • Available for onsite work
Good to have:
  • Degree in HCI, Interaction Design, or related field
  • Understanding of live service products
  • Passion for video games

Job Details

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

In May 2021, we embarked on a journey to start Haven Studios with a small team and big ambitions. Our goal was to build a studio where we could make the kind of games we’ve always wanted to create – and games we’ve longed to play.

We’ve made amazing progress in a short time thanks to our talented, passionate team and their exceptional contributions. We established a culture at Haven grounded in kindness, adaptability and courage that unlocks creativity. Our first new IP for PlayStation is on track to deliver a AAA multiplayer experience with a vision to build a systemic and evolving world focused on freedom, thrill, and playfulness that will keep players entertained and engaged for years.

Haven joined the PlayStation Studios family in 2022, and we are on track to build an exclusive new IP for Playstation and grow the first Sony game development team in Canada. 

Position – User Experience Researcher - One year Contract

Reporting

The User Experience Researcher will report to the Insights Director.

Responsibilities and Duties

  • Plan, design, and execute studies that support the development of our game.

  • Carry out research activities including moderating tests, observing users, crafting surveys, analysing findings, and writing clear impactful reports.

  • Communicate findings with designers, producers, and other key stakeholders to ensure impactful research drives player-first decisions.

  • Leverage and operationalize our brand new research lab to run high-quality, in-house studies that provide real-time insights.

  • Take a mixed methods approach that cleverly incorporates player knowledge from a variety of sources and research tools to get an accurate understanding of the player experience.

  • Collaborate closely with Sony’s central user research team to align methodologies, share insights, and scale the impact of player feedback.

Minimum Qualifications

  • 5+ years of experience in game user research, playtesting, or a related field, with a focus on executing studies.

  • Proficiency with research tools like screeners, survey platforms, telemetry systems, and statistical analysis software.

  • Strong communication skills to translate complex findings for diverse audiences.

  • Collaborative mindset for working across teams and with central research groups.

  • Ability to handle multiple priorities in a fast-paced live service environment.

  • Due to the nature of playtest lab work, candidates must be bilingual, and available for onsite work. 

Preferred Qualifications

  • Degree in Human-Computer Interaction (HCI), Interaction Design, Cognitive Psychology, or a related field, with practical experience conducting user research.

  • An understanding of live service products and the role of user research to support continued development.

  • Passion for video games and a strong understanding of gaming culture and player expectations.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Similar Jobs

bytedance - Country Director, Financial Services - Global Payment

bytedance

Bangkok, Bangkok, Thailand (On-Site)
8 Months ago
Scanline VFX - Modeler

Scanline VFX

Seoul, South Korea (Hybrid)
10 Months ago
world relief - Career Pathways Specialist - 2025109

world relief

Aurora, Illinois, United States (Hybrid)
1 Month ago
Lionbridge Games - User Researcher

Lionbridge Games

Quebec, Canada (On-Site)
4 Months ago
FlockSafety - Accounts Receivable Specialist

FlockSafety

United States (Remote)
1 Month ago
Playtika - Application Security Researcher

Playtika

Israel (On-Site)
9 Months ago
Pika - Research Engineer (Applied Research) New Grad

Pika

Palo Alto, California, United States (On-Site)
8 Months ago
Sonar Source - AI Research Engineer

Sonar Source

Singapore (On-Site)
4 Months ago
NVIDIA - Senior HPC AI Cluster Engineer

NVIDIA

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
5 Months ago
Apple - Senior AI Application Engineer

Apple

San Diego, California, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Highspot - Salesforce Developer

Highspot

Hyderabad, Telangana, India (Hybrid)
10 Months ago
pentair - Automation & Controls Engineer, Manufacturing

pentair

Chardon, Ohio, United States (On-Site)
1 Year ago
PlaySimple - Associate Producer (Game Producer)

PlaySimple

Bengaluru, Karnataka, India (On-Site)
1 Month ago
hogarth - Packaging Manager

hogarth

Sunnyvale, California, United States (Hybrid)
3 Months ago
cirrus logic - Tradeshow & MarCom Coordinator

cirrus logic

Austin, Texas, United States (Hybrid)
1 Month ago
Fortra - Senior Web Program Lead

Fortra

United States (On-Site)
1 Month ago
Polygon Labs - Senior DevOps Engineer

Polygon Labs

United States (Remote)
4 Months ago
Wind River - Technical Leader - V&V

Wind River

Bengaluru, Karnataka, India (Hybrid)
1 Month ago
BioFire - Associate Manager, Final QC Laboratory

BioFire

Hazelwood, Missouri, United States (On-Site)
2 Months ago
Canonical - Engineering Manager - AppArmor

Canonical

(Remote)
3 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Montreal, Quebec, Canada

Side - Recording Sound Technician (on-call)

Side

Montreal, Quebec, Canada (On-Site)
1 Month ago
Unity - Gestionnaire de Programme Technique Senior/Senior Technical Program Manager

Unity

Montreal, Quebec, Canada (On-Site)
1 Month ago
META4 - Technical Artist

META4

Québec City, Quebec, Canada (Remote)
5 Months ago
Epic Games - Programmeur UI sénior

Epic Games

Montreal, Quebec, Canada (On-Site)
7 Months ago
Everi - Engineer Software Applications IV

Everi

Winnipeg, Manitoba, Canada (Hybrid)
1 Year ago
Magic School - Senior Account Executive (K12 Education)

Magic School

Canada (Remote)
1 Month ago
Electronic Arts - Associate Development Manager

Electronic Arts

Vancouver, British Columbia, Canada (Hybrid)
1 Month ago
Cineplex - Senior Network Engineer

Cineplex

Toronto, Ontario, Canada (On-Site)
4 Weeks ago
CAE - Manager, Technical publications

CAE

Montreal, Quebec, Canada (On-Site)
4 Weeks ago
Zoic studios - Concept/Visual Development Artist - Environments

Zoic studios

Vancouver, British Columbia, Canada (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Research Development Jobs

Luma - Research Engineer - Multimodal Language Models

Luma

Palo Alto, California, United States (Hybrid)
5 Months ago
Tesla - EHS Technical Engineer R&D

Tesla

Baden-Württemberg, Germany (On-Site)
6 Months ago
eBay - Senior Applied Researcher, SEO Science

eBay

Bengaluru, Karnataka, India (Hybrid)
1 Month ago
USE Insider - Machine Learning Engineer (Search)

USE Insider

Istanbul, İstanbul, Türkiye (Remote)
2 Months ago
Glean - Software Engineer, Machine Learning

Glean

Bengaluru, Karnataka, India (On-Site)
3 Months ago
bytedance - Research Scientist in ML Systems

bytedance

San Jose, California, United States (On-Site)
9 Months ago
Match Group - Senior Machine Learning Engineer

Match Group

Seoul, South Korea (Hybrid)
2 Months ago
Microsoft - Member of Technical Staff, AI - Multimodal

Microsoft

(On-Site)
4 Months ago
Capgemini - Kore.AI Lead/Architect

Capgemini

Noida, Uttar Pradesh, India (On-Site)
3 Months ago
Nice - AI Architect

Nice

Pune, Maharashtra, India (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

San Diego, California, United States (Remote)

London, England, United Kingdom (Hybrid)

San Diego, California, United States (On-Site)

San Mateo, California, United States (Hybrid)

San Mateo, California, United States (Hybrid)

London, England, United Kingdom (Hybrid)

London, England, United Kingdom (Hybrid)

London, England, United Kingdom (Hybrid)

Montreal, Quebec, Canada (Hybrid)

San Mateo, California, United States (Hybrid)

View All Jobs

Get notified when new jobs are added by Playstation

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug