Senior UX Designer

At Kabam, we’re constantly raising the bar of excellence in free-to-play gaming, hiring for passion and diversity to triumph in collective skill. Our teams are a fusion of personalities and interests, bound by collaboration, a fun-loving culture, and a drive to make great games. As a Senior UX & UI Designer, you will generate human-centered experiences with a strong emphasis on interaction and visual design, working collaboratively with various teams to implement user-centric solutions.

Must Have

• End-to-end ownership of the user experience of key game features.
• Define goals, requirements, and evaluate their impact on the project and users.
• Engages in and leads conversations with stakeholders to communicate design solutions.
• Works closely with the Product Owner, the Team, and other cross-functional Teams (Marketers, User Researchers, and Data Analysts) to deliver a unique and strong user experience.
• Delivery of user flows, low and high-fidelity wireframes, documentation, and presentations.
• Delivery of interaction and visual designs.
• Delivery and refinement of designs in engine.
• Supports the team-lead by delegating work, assisting other team-members and disciplines when required, and contributing to scheduling and capacity planning.
• Mentors other UX designers, promoting collaboration, and helping with any extra workload.
• Proactively finds ways to improve games and processes.
• Learns and shares best practices with the team.
• Education background in Interaction Design, HCI, Psychology, or a design related field with Human Factors.
• An exceptional portfolio demonstrating effective solutions for human-centered design challenges and visual design problems.
• 6+ years of experience as a UI and/or UX Designer or Product Designer in a professional capacity.
• An expert level of expertise in using design tools commonly used in the industry, including Sketch, Figma, Adobe XD, Photoshop, and others.
• Skilled with Figma, the Adobe Suite, and prototyping software.
• Understanding the principal knowledge of target players or user needs, motivations, behaviors, and constraints.
• The ability to solve complex problems in resourceful and effective ways, with human-centered design in mind.
• Experience with Inclusive Design and advocacy.
• Exceptional eye for visual design.
• Ability to own multiple features.
• Excellent oral and written communication skills.
• Self-starter and excellent prioritizing skills.

Good to Have

• Experience with Unity is a major plus.
• Ability to translate product KPIs into UX deliverables.
• Experience with data-driven design (quantitative).
• Experience in user research.
• Experience working on free-to-play games.
• A passion for games.

Perks & Benefits

• Extended Health Coverage: effective day one, no waiting period, covering health, dental, life, disability, and extended paramedical services.
• DEIB Benefits: including gender-affirming care, fertility care, and other hormonal treatments and drugs.
• Flexible Spending Accounts: flex credit model for choosing coverage levels and allocating to group RRSP/TFSA, Health Spending account, and/or Personal Spending Account.
• RRSP Matching: contribution matching program after 90 days.
• PTO and Parental Leave: paid parental leave, flexible paid time off, paid time off for volunteering, sick leave, and holiday closures.
• Employee and Family Assistance Program: provides crisis management support, immediate mental health care, and generalized support for emotional, mental, and financial well-being.
• Telus Virtual Health: increased access to remote healthcare providers for prescription refills or referrals.
• Learning and growth: supported through regular lunch & learns and an education stipend.
• Pay transparency: employees are informed of their role's pay range and clear career maps for growth and promotion.
• Cool spaces: offices in San Francisco, Los Angeles, Vancouver, Montreal, Prince Edward Island, and Seoul, designed for an enjoyable in-office experience.
• Giving back: dedicated paid day off every year to volunteer for a cause, with options for group volunteer days.

At Kabam, we’re constantly raising the bar of excellence in free-to-play gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games. And this is where you come in…

As a Senior UX & UI Designer, you will focus on generating human-centered experiences with a strong emphasis on interaction and visual design. Reporting to the Lead UX Designer, you will generate and implement user-centric solutions while working collaboratively with Artists, Engineers, LiveOps, Game Design, Production, Product Management, and UX Design across various product areas. You are highly organized, self-motivated, and an excellent communicator who can effortlessly move between high and low-level problems. You have an inherent desire to understand players and to represent them in our games.

This role is a full-time, on-site position based 5 days a week at our Downtown Vancouver studio.

In this role, you can expect to:

• Key Accountabilities:
• End-to-end ownership of the user experience of key game features.
• Define goals, requirements, and evaluate their impact on the project and users.
• Engages in and leads conversations with stakeholders to communicate design solutions.
• Works closely with the Product Owner, the Team, and other cross-functional Teams (Marketers, User Researchers, and Data Analysts) to deliver a unique and strong user experience.
• Delivery of user flows, low and high-fidelity wireframes, documentation, and presentations.
• Delivery of interaction and visual designs.
• Delivery and refinement of designs in engine.
• Supports the team-lead by delegating work, assisting other team-members and disciplines when required, and contributing to scheduling and capacity planning.
• Mentors other UX designers, promoting collaboration, and helping with any extra workload.
• Proactively finds ways to improve games and processes.
• Learns and shares best practices with the team.

To be successful in this role, your background includes:

• Education background in Interaction Design, HCI, Psychology, or a design related field with Human Factors.
• An exceptional portfolio demonstrating effective solutions for human-centered design challenges and visual design problems.
• 6+ years of experience as a UI and/or UX Designer or Product Designer in a professional capacity. Preferably within video games.
• An expert level of expertise in using design tools commonly used in the industry, including Sketch, Figma, Adobe XD, Photoshop, and others.
• Skilled with Figma, the Adobe Suite, and prototyping software.
• Understanding the principal knowledge of target players or user needs, motivations, behaviors, and constraints.
• The ability to solve complex problems in resourceful and effective ways, with human-centered design in mind.
• Experience with Inclusive Design and advocacy.
• Exceptional eye for visual design.
• Ability to own multiple features.
• Excellent oral and written communication skills.
• Self-starter and excellent prioritizing skills.

• Nice to Haves:
• Experience with Unity is a major plus.
• Ability to translate product KPIs into UX deliverables.
• Experience with data-driven design (quantitative).
• Experience in user research.
• Experience working on free-to-play games.
• A passion for games.

Our success is due to the hard work of our people. We share our success with our people through flexible benefits and reward programs, sweet swag, snacks, and more. Here’s a look at some of the support we provide our people:

• Extended Health Coverage: effective day one, no waiting period! Our benefits cover health, dental, life, disability, and extended paramedical services such as vision care, mental health practitioners, massage, physiotherapy, acupuncture, and much more.
• DEIB Benefits: DEIB is important to us and to our people - that’s why our benefits include gender-affirming care, fertility care, and other hormonal treatments and drugs.
• Flexible Spending Accounts: our benefits are built on a flex credit model, so you’re able to choose the coverage levels that are right for you, and allocate the rest to a group RRSP/TFSA, Health Spending account, and/or Personal Spending Account.
• RRSP Matching: everyone retires eventually, and we help our people save for their futures with a contribution matching program once you reach 90 days with us.
• PTO and Parental Leave: we offer paid parental leave, flexible paid time off, paid time off for volunteering, sick leave, and holiday closures.
• Employee and Family Assistance Program: this program provides crisis management support, immediate mental health care, and generalized support for emotional, mental, and financial well-being.
• Telus Virtual Health: we provide increased access to remote healthcare providers for prescription refills or referrals from the comfort of your home.
• Learning and growth: We encourage people to grow both personally and professionally, and support this through regular lunch & learns and an education stipend.
• Pay transparency: We share with employees the pay range their role falls within and clear career maps to determine how they can grow within their role or level-up to a promotion.
• Cool spaces: Our offices are in San Francisco, Los Angeles, Vancouver, Montreal, Prince Edward Island, and Seoul. Whether it’s summers on the rooftop patio in Downtown Vancouver, watching the fireworks in Montreal’s South Shore, or trying local eats in Downtown Charlottetown - we want our people to feel like their time spent in office is worthwhile!
• Giving back: Kabammers have a dedicated paid day off every year to volunteer to a cause close to their hearts. Some teams even band together for group volunteer days off-site!

Excited by this opportunity? Kabam is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn’t perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.

We invite you to apply now and start the conversation with us. Together, we can create and support some of the best games ever made and entertain the world!

About Kabam

Kabam is a world leader in developing entertaining, immersive, and highly social multiplayer games, bringing high-quality graphics, next-generation technology, and revolutionary gameplay to players around the world.

Kabam’s games, Marvel Contest of Champions, Shop Titans, and more have generated hundreds of millions of downloads and have received multiple awards including Apple’s Editor’s Choice and Google Play’s Best Game of the Year.

Founded in 2006, Kabam has studios and offices in Vancouver, Montreal and Charlottetown in Canada, Los Angeles and San Francisco in the United States, and in Seoul, South Korea. Kabam is a wholly-owned subsidiary of Netmarble Games.

Kabam is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.