Service Engineer

1 Day ago • 4-5 Years • Software Development & Engineering

Job Summary

Job Description

As a Service Engineer with MTU Japan, you will be responsible for supporting customers, OEMs, and Service Partners, including field service activities. This role involves leading and coordinating MTU’s service partners nationwide, installing MTU engines and related equipment, and advising customers on optimal engine performance, maintenance, and repair works. You will also manage warranty and goodwill applications. Rolls-Royce pioneers integrated power and propulsion solutions, and MTU is a leading supplier for various industries.
Must have:
  • Providing support to OEMs’ service network
  • Leading and coordinating MTU’s service partners nationwide
  • Installation of MTU engines and related equipment at customers’ premises
  • Giving advice to customers to ensure optimal engine performance
  • Advising Service Partners and customers on maintenance & repair works
  • Responsible for applying Warranty/Goodwill through MTU application system and controlling the progress
  • Engineering skills to promote and develop technical understanding and solutions to customers
  • 4-5 years of relevant working experience
  • Technical competency to understand engine mechanics and technology
  • Familiarity with industrial off-highway market in Japan
  • Capacity to communicate and foster constructive dialogue with colleagues and customers
  • Comprehensive English and Native Japanese language skills a must
Perks:
  • excellent development prospects
  • competitive salary
  • exceptional benefits
  • bonus
  • employee support assistance

Job Details

Job Description

-------------------

As a Service Engineer with MTU Japan, you will be responsible in supporting customers/OEMS/Service Partner, including field service activities.

At Rolls-Royce, we look beyond tomorrow. We continually pioneer integrated power and propulsion solutions to deliver cleaner, safer and more competitive power.

MTU is one of the world’s leading suppliers of drives and power systems for marine applications, for heavy land, rail and defence vehicles, and for the oil and gas industry. In the traditional spirit of pioneers and inventors such as our founders, Wilhelm and Karl Maybach, and Rolls and Royce, we work to develop solutions that are fit for the future. These include our 10,000 kW diesel engine, our ecologically sound co-generation module, and our innovative injection systems.

Key Accountabilities:

---------------------

  • Providing support to OEMs’ service network
  • Leading and coordinating MTU’s service partners nationwide.
  • Installation of MTU engines and related equipment at customers’ premises in accordance with MTU standards.
  • Giving advice to customers to ensure optimal engine performance
  • Advising Service Partners and customers on maintenance & repair works in accordance with MTU standards Responsible for applying Warranty/Goodwill through MTU application system and controlling the progress.

Qualifications:

---------------

  • Engineering skills to promote and develop technical understanding and solutions to customers
  • 4-5 years of relevant working experience
  • Technical competency to understand engine mechanics and technology
  • Familiarity with industrial off-highway market in Japan
  • Capacity to communicate and foster constructive dialogue with colleagues and customers
  • Comprehensive English and Native Japanese language skills a must.

We offer excellent development prospects, along with a competitive salary and exceptional benefits. These include bonus and employee support assistance.

Pioneer optimum performance. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brilliance and innovation.

Beyond tomorrow

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential.

You can learn more about our global Diversity and Inclusion strategy here.

Job Category

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Field Services

Posting Date

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19 Aug 2025; 00:08

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About The Company

Rolls-Royce pioneers cutting-edge technologies that deliver the cleanest, safest and most competitive solutions to our planet’s vital power needs.

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