Job Description
- Experience in professional services, delivery management, or partner management
- Bachelor's degree in Business, Computer Science, or related field
- Proven track record in partner enablement and program management
- Experience tracking customer satisfaction and success metrics
- Strong understanding of cybersecurity services and delivery methodologies
- Experience in contract management and vendor relations
- Excellence in project and program management
- Strong business acumen and financial analysis capabilities
- Outstanding communication and relationship management skills
- Ability to develop and maintain complex partner relationships
- Experience with contract negotiation and vendor management
- Strong problem-solving and analytical skills
- Remote-friendly and flexible work culture
- Market leader in compensation and equity awards
- Comprehensive physical and mental wellness programs
- Competitive vacation and holidays
- Paid parental and adoption leaves
- Professional development opportunities
- Employee Networks and volunteer opportunities
- Vibrant office culture with world class amenities
- Great Place to Work Certified
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role
We are seeking an experienced Services Partner Manager to join CrowdStrike's Global Partner Led Services organization. This role will be responsible for managing partner relationships, enabling service delivery capabilities, and ensuring successful execution of both subcontracted and partner-led services programs.
This position is open to candidates that are located remotely in Singapore.
What You’ll Do:
Lead partner evaluation and onboarding of subcontracting partners
Develop and drive enablement processes for CrowdStrike services partners
Manage legal and IT onboarding requirements for CrowdStrike services subcontracting partners
Oversee project management standards and delivery methodology for services delivery partners
Monitor partner performance, capacity, and financial metrics
Facilitate regular partner update sessions and assess quality assurance of engagement delivery
Develop new partner services offerings
Develop and maintain documentation, including user guides, runbooks, and process workflows to support internal and external stakeholders
Manage the partner services catalog
Provide best-in-class delivery support & guidance to our trusted partners
Provide cross-functional support for selecting and staffing partner engagements
What You’ll Need:
Experience in professional services, delivery management, partner management, or similar role
Bachelor's degree in Business, Computer Science, or related field
Proven track record in partner enablement and program management
Experience tracking customer satisfaction and other success metrics of engagement delivery
Strong understanding of cybersecurity services and delivery methodologies
Experience in contract management and vendor relations
Excellence in project and program management
Strong business acumen and financial analysis capabilities
Outstanding communication and relationship management skills
Ability to develop and maintain complex partner relationships
Experience with contract negotiation and vendor management
Strong problem-solving and analytical skills
#LI-IO1
Benefits of Working at CrowdStrike:
Remote-friendly and flexible work culture
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
