Software Application Engineer

What Will You Be Doing?

• Manage requests from internal and external clients, gathering technical details, documenting requirements, identifying gaps, and providing solutions.
• Manage all aspects of deployments, including but not limited to software version updates, bug fixes, patches, enhancements, hardware deployment and installation, network configuration, including wireless, Windows Server configuration, team support, and production terminal troubleshooting, development and distribution of software loading guides, and remote management support
• Resolve customer issues or difficulties in a manner consistent with IGT best practices; develops necessary actions ensuring optimal levels of customer satisfaction that provide appropriate customer support and success.
• Interact with cross-functional teams, resolving customer issues and delivering timely responses to customer inquiries.
• Serves as a point of contact for communications with programmers, explaining software errors and recommending improvement actions to the development teams.
• Perform hardware testing and software quality assurance/acceptance testing.
• Report KPIs of vendor performance.
• Follow departmental procedures, meeting customer and client needs in an innovative and resourceful manner.
• Engineer custom solutions for clients, when appropriate.
• This is a hybrid position requiring 3 days per week in the office.

What you will bring?

• Bachelor’s degree in Software Engineering or Computer Science, or a combination of education and equivalent work experience in a related field, is required.
• 6-8 years’ experience working with software and hardware, with advanced experience with product, hardware, and system installations.
• System administration and database experience.
• Windows Server Administration to support product deployment
• Networking and Wireless Networking to support product deployment
• Excellent analytical and problem-solving skills
• Project management and network experience in a technical capacity.

What's In It For You?

• Competitive salary and benefits package.
• Comprehensive healthcare benefits, including medical, dental, vision, pet insurance, gym reimbursement, and more!
• Retirement savings plan with employer match.
• Discretionary Time Off (DTO) - No more “banking hours” to take a day off and the perfect way to prevent burnout and improve productivity.

Building on a solid culture and resounding positive feedback from Everi employees, Everi continues to receive recognition as a Top Workplace in 2021, 2022, and 2023.

The compensation for this role considers a wide range of factors, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential for the location at which the position may ultimately be filled. At Everi, it is not typical for all individuals to be hired at or near the end of the range; compensation decisions depend on each case’s facts and circumstances. A reasonable estimate of the current annual range is $95,000-$ 110,000.

Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.

For All External Staffing Agencies

Everi does not accept unsolicited agency submittals. Please do not forward resumes to our Executive team, Management team, or any current Everi employee for review. Everi is not responsible for any fees related to unsolicited resumes.

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About IGT

We’ve leveled up—IGT Gaming and Digital have joined forces with Everi, creating a global leader in gaming, digital experiences, and fintech. From the casino floor to your mobile screen, we deliver thrilling, responsible, and unforgettable entertainment powered by serious tech, player insights, and a passion for innovation.

With 7,000+ team members in 100+ countries, we’re not just global—we’re locally legendary. We partner with regulators, governments, and industry leaders to keep play fun and fair while pushing the boundaries of what’s possible.

Ready to shape the future of entertainment? Your next move starts here.

Learn more at igt.com or everi.com.

IGT is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic or class protected by federal, state, or local law.

For All External Staffing Agencies

IGT does not accept unsolicited agency submittals. Please do not forward resumes to our Executive team, Management team, or any current IGT employee for review. IGT is not responsible for any fees related to unsolicited resumes.

Our Hiring Process

Stage 4:

Hiring Manager Interview(s)

Stage 5:

Job Offer

Stage 6:

Background Check

Stage 7:

Hired

Stage 1:

Applied

Stage 2:

Review

Stage 3:

Recruiter Phone Call

Stage 4:

Hiring Manager Interview(s)

Stage 5:

Job Offer

Stage 6:

Background Check

Stage 7:

Hired

Stage 1:

Applied

Stage 2:

Review

Stage 3:

Recruiter Phone Call

Stage 4:

Hiring Manager Interview(s)

Stage 5:

Job Offer

Stage 6:

Background Check

Stage 7:

Hired