Software Engineer, Dev Productivity
Job Description
- Drive the design, development, and implementation of tools, systems, and processes that accelerate engineering velocity, reduce manual effort, and increase the quality of output.
- Work closely with various teams within OpenAI to understand their workflows, challenges, and needs, and ensure the tools and systems built by the Engineering Acceleration team address these requirements.
- Bring new features and research capabilities to the world by partnering with product engineers to lay the necessary technical foundations.
- Guide and advise product engineering teams on best practices for ensuring observable, scalable systems.
- Responsible for the reliability of the systems we build, including an on-call rotation to respond to critical incidents as needed.
- Have 5+ years of experience in engineering, including 3+ years of experience in infrastructure building tooling for developers.
- Have experience-driven empathy for the tools, frustrations, and processes that slow engineering teams down and lead to toil or burnout.
- Have a voracious and intrinsic desire to learn and fill in missing skills—and an equally strong talent for sharing learnings clearly and concisely with others.
- Are comfortable with ambiguity and rapidly changing conditions. You view changes as an opportunity to add structure and order when necessary.
- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
- 401(k) retirement plan with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend to fuel your professional growth
- Daily meals in our offices, and meal delivery credits as eligible
- Relocation support for eligible employees
- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
About the Team
The Applied AI team safely brings OpenAI's technology to the world. We released ChatGPT, Plugins, DALL·E, and the APIs for GPT-4, GPT-3, embeddings, and fine-tuning. We also operate inference infrastructure at scale. There's a lot more on the immediate horizon.
We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. We serve end-users directly through ChatGPT, and serve developers through our APIs, which power product features that were never before possible.
About the Role
The Engineering Acceleration team designs, builds and maintains the foundational systems that engineers use to build ChatGPT and the API. This is a fast-growing team and you will get a chance to own and define the strategy, vision, and plan for how to increase developer productivity.
In this role, you will:
- Drive the design, development, and implementation of tools, systems, and processes that accelerate engineering velocity, reduce manual effort, and increase the quality of output.
- Use our latest AI tools to re-think how we can be the most productive team in the industry.
- Work closely with various teams within OpenAI to understand their workflows, challenges, and needs, and ensure the tools and systems built by the Engineering Acceleration team address these requirements.
- Bring new features and research capabilities to the world by partnering with product engineers to lay the necessary technical foundations.
- Guide and advise product engineering teams on best practices for ensuring observable, scalable systems.
- Like all other teams, we are responsible for the reliability of the systems we build. This includes an on-call rotation to respond to critical incidents as needed.
You might thrive in this role if you:
- Have 5+ years of experience in engineering, including 3+ years of experience in infrastructure building tooling for developers.
- Have experience-driven empathy for the tools, frustrations, and processes that slow engineering teams down and lead to toil or burnout.
- Have a voracious and intrinsic desire to learn and fill in missing skills—and an equally strong talent for sharing learnings clearly and concisely with others.
- Are comfortable with ambiguity and rapidly changing conditions. You view changes as an opportunity to add structure and order when necessary.
As technical context: at the heart of our infrastructure is a large-scale deployment of GPU nodes running in dozens of Kubernetes clusters across regions. Some core technologies we build with include Terraform, Buildkite, Postgres, Cosmos DB, Kafka, Python, and FastAPI.
This role is exclusively based in our San Francisco HQ. We offer relocation assistance to new employee.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
