Software Engineer II, Intelligent Messaging

The Intelligent Messaging (IM) team at Attentive is seeking a Software Engineer II to build the future of its omni-channel messaging platform. This role involves designing and developing backend systems for delivering communications at massive scale across SMS, email, and emerging channels. The engineer will collaborate with AI, personalization, and product delivery teams to unify the messaging stack, strengthen the platform's foundations, and ensure new capabilities benefit all supported channels. This is a hands-on, hybrid role based in New York.

Must Have

• Build and scale backend services and APIs for messaging products.
• Work closely with AI and personalization teams.
• Design for performance, reliability, and scalability.
• Contribute to architectural decisions for unified messaging systems.
• Collaborate across product, data, and infrastructure teams.
• Mentor peers, review code, and drive engineering best practices.
• 3+ years of backend development experience (Java, Kotlin, Go, or Python).
• Strong understanding of distributed systems and microservices architecture.
• Experience with cloud technologies (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
• Comfortable working with data stores, queues, and streaming systems (PostgreSQL, Redis, and Kafka).

Perks & Benefits

• Competitive perks and benefits
• Health & wellness benefits
• Equity

About the Role

Our Intelligent Messaging (IM) team is the unified home for all of Attentive’s messaging products. We’re bringing together everything related to messaging — infrastructure, delivery systems, content intelligence, and personalization.

Why? Because we believe the future of marketing communication is intelligent, unified, and channel-agnostic. Whether it’s SMS, email, or the next big channel, marketers should have one powerful system that delivers seamless, data-driven conversations with their customers.

We’re looking for a Software Engineer II who’s excited to help build the future of our omni-channel messaging platform. You’ll design and develop the backend systems that enable our customers to deliver communications at massive scale.

This is a hands-on role where you’ll collaborate with engineers across AI, personalization, and product delivery teams to bring new messaging experiences to life. You’ll help unify our messaging stack, strengthen the foundations of our platform, and ensure that new capabilities benefit every channel we support.

This role follows a hybrid schedule, with engineers working from our New York office Tuesday–Thursday each week.

What You’ll Accomplish

• Build and scale backend services and APIs that power our messaging products across SMS, email, and emerging channels
• Work closely with AI and personalization teams to bring intelligent content and automation into the messaging experience
• Design for performance, reliability, and scalability — our systems handle billions of messages, so efficiency matters
• Contribute to architectural decisions and help shape how our unified messaging systems evolve
• Collaborate across product, data, and infrastructure teams to deliver a cohesive omni-channel platform
• Mentor peers, review code, and help drive engineering best practices across the team

Your Expertise

• 3+ years of backend development experience using languages like Java, Kotlin, Go, or Python
• Strong understanding of distributed systems and microservices architecture
• Experience with cloud technologies (AWS, GCP, or Azure) and containerization (Docker, Kubernetes)
• Comfortable working with data stores, queues, and streaming systems like PostgreSQL, Redis, and Kafka
• You care about writing clean, maintainable, and well-tested code
• You’re collaborative, curious, and love solving complex system problems

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

• The US base salary range for this full-time position is $155,000-$200,000 annually + equity + benefits

• Our salary ranges are determined by role, level and location

#LI-AB2

Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for our success

Learn more about AWAKE, our collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.