Software Engineering Manager II, Team Suite

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As an Engineering Manager at Toast, you'll play a pivotal role in shaping the future of the restaurant industry by leading and growing a talented team of engineers to deliver high-impact solutions.

We're looking for a passionate and experienced leader who thrives in a fast-paced, customer-centric environment. You'll be instrumental in defining technical strategy, fostering a culture of excellence, and ensuring the delivery of scalable, reliable, and innovative products that directly impact the success of our customers.

About this roll\* (Responsibilities)

• Lead, mentor, and grow a team of 4-8 software engineers, fostering a collaborative and inclusive environment where everyone can thrive.
• Drive the end-to-end delivery of software products and features, from planning and design to development, testing, and deployment, ensuring high quality and velocity.
• Collaborate closely with Product Management, Design, and other cross-functional stakeholders to define roadmaps, translate business goals into technical strategies, and prioritize initiatives.
• Provide technical guidance and oversight, participating in architectural discussions, and ensuring adherence to engineering best practices.
• Champion engineering excellence, advocating for robust testing, system performance, maintainability, and operational ownership of services.
• Identify and implement improvements in system architecture, development practices, and team workflows to enhance efficiency and effectiveness.
• Support the career development of your team members, providing regular feedback, coaching, and opportunities for growth.
• Actively participate in the hiring and onboarding of new engineering talent.
• Manage production issues and provide technical leadership for incident resolution as needed.

Do you have the right ingredients\*? (Requirements)

• 3+ years of proven experience leading and managing software engineering teams with a track record of shipping reliable, scalable applications in a SaaS environment.
• Strong technical background in event based distributed systems, cloud platforms, APIs, and SQL/NoSQL datastores.
• Ability to balance technical depth with strong execution, prioritizing effectively in a dynamic environment.
• Demonstrated ability to mentor and develop engineers at various career stages.
• Excellent communication, collaboration, and interpersonal skills, with the ability to influence stakeholders at all levels.
• A strong customer-centric mindset and a passion for building products that solve real-world problems.
• Experience applying AI to enhance software development processes and help deliver value faster for customers. This includes familiarity with tools for AI-powered code assistance (like intelligent code generation and error detection), automated testing, and smart documentation, with a keen interest in leveraging AI to streamline workflows.

Our Spread\* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

\*Bread puns encouraged but not required

Pay Range

$155,000—$248,000 USD

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Bready\* for a change?

Apply now

Notice on fraudulent jobs

We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, purporting to represent Toast. These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers. These job postings and offers are not authorized by Toast, and Toast is not responsible for fraudulent offers or requests for personal information or payments. Toast will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process. Candidates who have questions about the validity of Toast job postings or offers should consult the job postings on our careers.toasttab.com career site. If you think you've been scammed, reference this site for more info.