Description

The Program Manager (PM) is responsible for the execution of company programs including cost, schedule, and technical performance. The PM oversees program life-cycle and manages all activities necessary to meet business goals and objectives. Acting as the central focal point and authority for one or more Programs' execution, the PM provides a single point of contact for program activities to both internal and external customers. The PM is responsible for developing, implementing and maintaining program plans which include, budget costs, schedule, scope, resource plan, etc. This position works closely with members of cross functional groups including; engineering, operations, marketing, sales, tech support to ensure continuity in program and company goals. The PM is also responsible for adhering to and promoting the company values by performing duties in a manner that is consistent with being a team leader and supports the continued growth of the company.

What You Will Do:

• Management of the program throughout the program's life-cycle. Ensures internal and external customer alignment and manage overall customer satisfaction
• Aligns and informs stakeholders of program's status and health. Leads program meetings and program reviews with the customer and executive staff
• Develops and maintains program plans including budget, Estimate at Completion (EAC), resource allocation, and communications
• Supports the creation and maintenance of product requirements
• Manages potential changes in program scope and advise leadership and customer of potential impact
• Actively supports the Business Development/Marketing/Sales team in bidding and capturing opportunities
• Assists and/or coordinates the preparation of cost and technical proposals
• Ensures adherence to Company policies and processes
• Manage and coordinate all aspects of product development life-cycle, product changes and product improvements, including development procedures, specifying components and product deployment, launch and sustainment
• Manage and communicate product information, performance, and feedback for both internal and external customers that yield insights used to continuously improve customer experience
• Participate in pricing and competitive analysis by customer channel and recommend strategies to improve market position, improve quality or reduce costs.
• Contribute to product database that encompasses product specifications, documentation, training, release/patch notes, feature sets, artwork and catalog copy for dealer co-op advertising and catalogs programs.
• Establish and maintain relationships with vendors and internal stakeholders to help facilitate the completion of projects on time and within budget
• Play an integral role in the establishment of a near, mid and long-term product roadmap that aligns to market demand and prospect
• Perform other duties as assigned.

Requirements

• Bachelor's degree in Business or Engineering related field is required or equivalent combination of education, training, and experience
• Minimum 3-5 years of experience in Program Management specifically in Software/Game Development
• Deep knowledge/experience of agile and waterfall project management methodologies.
• Proven track record of running multiple, successful projects
• Experienced managing firm fixed price and cost type programs and developing risk management & mitigation plans
• Deep knowledge of Project Management methods, tools and processes (MS Project or Smartsheet)
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook and MS Project)
• Some travel required (up to 20%)
• Five years of product management experience in a highly technical environment
• Experience managing multiple projects in a fast-paced environment
• Excellent verbal and written communication skills
• Ability to synthesize data and provide clear recommendations

What Will Make You Stand Out:

• PMP certification is preferred
• Collaborative & Accountable: Demonstrates strong communication and leadership skills, thrives in cross-functional environments, and takes ownership of outcomes while prioritizing team success over individual recognition.
• Results-Driven & Adaptable: Performs well under pressure in fast-paced, deadline-driven settings, showing initiative, strategic thinking, and a strong work ethic with high integrity and accountability.
• Growth-Oriented & Technical: Experienced with Jira and game development workflows, works closely with Product Managers, and is committed to continuous improvement, learning from setbacks, and enhancing team performance.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

What We Offer:

• Comprehensive Benefits Package – Medical, dental, and vision coverage, plus more
• 401(k) with Company Match – Up to 4% contribution match
• Paid Time Off – Generous PTO and paid holidays
• Supportive Work Environment – A relaxed, non-corporate atmosphere
• Team Culture – Engaging team bonding events and activities
• Onsite Wellness – Access to a personal trainer and gym facilities for a healthy work-life balance

Ready to Grow with Us?

At our company, rapid growth means endless opportunities! We’re committed to developing talent from within, offering clear career advancement paths across all roles. Over 70% of our managers—and many other key team members—were promoted internally. If you're eager to grow and make an impact, join us and see where your potential can take you!

Full Swing Golf is an Equal Opportunity Employer.

We believe everyone has the power to make a difference and are committed to fostering an inclusive workplace. We provide equal employment opportunities regardless of sex, race, color, gender, religion, marital or domestic partner status, age, national origin, ancestry, disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship, or genetic information. If you need an accommodation during the application or interview process, please contact hr@fullswinggolf.com.