Software Quality Assurance Tester
Job Summary
Job Description
Insider is a leading AI-native Customer Experience and Marketing Platform that helps global brands enhance customer experiences. They are a unicorn company backed by prominent investors and trusted by over 1,200 global brands. Testinium, their partner in software quality and testing, is a major player in Europe and MENA, offering a comprehensive test automation platform. The role is for a Software QA Tester within the "Optimus team," responsible for providing technical support and ensuring platform smooth operation. The tester will conduct manual testing, report results, prepare documentation, and ensure proper technical integration management for customization and support requests from partners.
Must have:
- Excellent communication skills
- Detail-oriented with ability to summarize error stages
- General knowledge of web technologies
- Experience in testing
- Fluency in Turkish and English
Good to have:
- Experience with Jira or other task management tools
Perks:
- Tech Talks and Dev Talks
- Hackathons and coding competitions
- Free access to Laracasts, Egghead, LinkedIn Learning, Blinkist, Masterclass, and Spotify
- Inclusive Private Health Insurance
- Smart Work Model for food and bill expenses
- Team Activities
- No Dress code
6 skills required
Job Details
Before we talk about the role and what we are looking for, let us tell you who we are.
About Insider
Insider is a B2B SaaS company that helps global brands grow by creating better customer experiences — at scale.
What makes us different?
We are the world’s #1 AI-native Customer Experience and Marketing Platform. Our platform helps marketers build personalized journeys, grow their business, and work more efficiently — all in one tool.
We recently raised $500M in Series E funding, led by General Atlantic. Before that, we became a unicorn (a startup valued over $1 billion), and one of the few woman-led B2B SaaS unicorns in the world. Today, we are backed by investors like Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst. Over 1,200 global brands trust us — including Samsung, Coca-Cola, IKEA, Nike, and Virgin, as well as fast-growing startups. We’ve been recognized as a Leader by Forrester and IDC and listed among G2’s Top 1% software companies in the world, ranking #1 in many categories like Customer Data Platforms, Personalization Engines, and Mobile Marketing.
But our story is not just about numbers! We are also proud of the global community we have built. With programs like SheCodes, SheLeads, and SheMarkables, we support education, sustainability, and inclusion across 27+ countries. At Insider, we move fast, solve real problems, and build with purpose.
About Testinium Tech Hub:
Testinium is our trusted partner in software quality and testing. They offer an open-source-based, enterprise-ready platform for test automation on web, mobile, and desktop. Their headquarters is in Istanbul, with offices in Amsterdam, London, and Berlin. Testinium is now the largest software testing company in Europe and the MENA region, with 950+ employees and 350+ projects. They work with many respected companies in finance, telecom, and e-commerce, like ING, Allianz, PepsiCo, Turkcell, N11, and Udemy.
What team will you join?
You’ll join our Optimus team as a Software QA Tester. Optimus (Partner Support Development Team) provides technical support behind the scenes. We solve problems, keep our platform running smoothly, and make sure our partners have the best experience. We work fast, solve complex issues, and focus on both product and partner success. In SaaS, partner support means high-quality service — and that’s what Optimus delivers.
A Software Quality Assurance Tester in Insider Testinium Tech Hub day in and day out:
- Provides testing for customization and support requests from partners
- Works with developers and QA Engineers to improve test processes
- Establishes necessary communication with business development, design, and technical teams
- Contributes to the effectiveness and efficiency of the team
- Carries out manual testing processes of products/services
- Reports and visualizes test results
- Prepares the necessary documentation and test scripts
- Ensures that technical integrations are properly managed
We want you to join Insider Testinium Tech Hub if you:
- have excellent communication skills,
- are dying to find problems and solve them,
- have a keen eye for detail and are able to summarize the error stages properly,
- have general knowledge about web technologies,
- preferably have used Jira or other task management tools before
- have experience in testing,
- Fluency in Turkish and English
While exporting technology to the world, here are some perks for you:
- “Tech Talks” with famous and ground breaking people from the software world, “Dev Talks” where our Software Developers talk about their career steps, and many events where groundbreaking ideas are discussed,
- Hackathons that push the boundaries, programming challenges, and coding competitions,
- free access to exclusive services such as Laracasts, Egghead, LinkedIn Learning, Blinkist, Masterclass, and Spotify
- Inclusive Private Health Insurance
- Smart Work Model side benefits to support food and bill expenses on a monthly basis
- the infamous Team Activities that are bursting with fun,
- No Dress code!
We excitedly await your application to become a member of Insider Testinium Tech Hub!
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