Solutions Architect (Professional Services)

17 Minutes ago • All levels
Software Development & Engineering

Job Description

As a Solutions Architect in our Professional Services team, you will work with clients on short to medium-term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers get the most value out of their data. RSAs are billable and know how to complete projects according to specifications with excellent customer service.
Must Have:
  • Work on customer technical projects, including designing reference architectures.
  • Scope professional services work with engagement managers.
  • Guide strategic customers in implementing big data and AI applications.
  • Consult on architecture and design for Databricks adoption.
  • Provide escalated support for customer operational issues.
  • Ensure technical components of engagements meet customer needs.
  • Provide product and implementation feedback to engineering.
  • Experience with technical project delivery, managing scope and timelines.
  • Strong documentation and white-boarding skills.
  • Experience working with clients and managing conflicts.
  • Ability to build skills supporting Databricks solutions.
  • Willingness to travel up to 10%.
Perks:
  • Comprehensive benefits and perks that meet the needs of all employees.

Add these skills to join the top 1% applicants for this job

data-analytics
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aws
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spark
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scala

As a Solutions Architect in our Professional Services team, you will work with clients on short to medium-term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers get the most value out of their data. RSAs are billable and know how to complete projects according to specifications with excellent customer service. You will report to the regional Manager/Lead.

The impact you will have:

  • You will work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases
  • Work with engagement managers to scope a variety of professional services work with input from the customer
  • Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
  • Consult on architecture and design; bootstrap or implement customer projects which lead to a customer's successful understanding, evaluation and adoption of Databricks.
  • Provide an escalated level of support for customer operational issues.
  • You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.
  • Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.

What we look for:

  • Proficient in data engineering, data platforms, and analytics with a strong track record of successful projects and in-depth knowledge of industry best practices
  • Comfortable writing code in either Python or Scala
  • Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
  • Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals
  • Familiarity with CI/CD for production deployments
  • Working knowledge of MLOps
  • Design and deployment of performant end-to-end data architectures
  • Experience with technical project delivery - managing scope and timelines.
  • Documentation and white-boarding skills.
  • Experience working with clients and managing conflicts.
  • Build skills in technical areas which support the deployment and integration of Databricks-based solutions to complete customer projects.
  • Travel is required up to 10%, more at peak times.
  • Databricks Certification

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