Solutions Consultant

55 Minutes ago • 2 Years +

Job Summary

Job Description

Figma is seeking a Solutions Consultant to join their growing team in Singapore. This role supports sales teams by driving value within the customer base, reducing time to value, and fostering long-term impact. You will build relationships with Sales, Product, and Marketing teams. Responsibilities include demonstrating the Figma Platform, addressing technical and security questions for prospective and existing customers, managing IT and security relationships, and contributing to product roadmap enhancements. You will also create content, strengthen Figma's security reputation, and scale technical sales efforts by facilitating communication between customers, sales, and product teams. The ideal candidate is a lifelong learner who can operate autonomously.
Must have:
  • 2+ years professional experience
  • Proven ability to problem solve
  • Adaptable to new technologies
  • Excellent communication skills
  • Compelling presentations/demos
  • Familiarity with enterprise SaaS
Good to have:
  • Experience in presales/post-sales tech positioning
  • Familiarity with developer workflows
  • Familiarity with frontend frameworks

Job Details

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

We are looking for an additional member of our growing solutions consultant team to support our sales teams. You’ll partner with established teams across our sales organization to drive value within our customer base, decreasing their time to value, and helping them sustain long-term impact. You'll build strong relationships across Sales, Product, and Marketing. 

What you’ll do at Figma:

  • Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations.
  • Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to prospective customers (pre-sales) and existing customers (post-sales).
  • Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires, RFIs, RFPs, identity and enterprise questions.
  • Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap.
  • Strengthen Figma's security reputation by understanding customer concerns about data access and working with product and legal teams to resolve findings.
  • Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams.
  • Create thoughtful content to delight customers and internal partners surrounding the Figma platform.
  • Collaborate with amazing Figmates to hone your craft and execute daily.  We are looking for fantastic life-long learners who can operate with autonomy.

We'd love to hear from you if you have:

  • 2+ years professional experience with proven ability to problem solve
  • Demonstrated ability to adapt to new technologies and learn quickly
  • Excellent communication skills within a variety of audiences and a knack for delivering compelling presentations and product demonstrations
  • Familiarity with the enterprise SaaS ecosystem
  • Ability to prioritize competing demands from customers and balance their needs against those of the business

While not required, it’s an added plus if you also have:

  • Experience positioning technology in a presales capacity and implementing technology post-sales
  • Familiarity with developer workflows and frontend frameworks
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. 

Examples of accommodations include but are not limited to: 

  • Holding interviews in an accessible location
  • Enabling closed captioning on video conferencing
  • Ensuring all written communication be compatible with screen readers
  • Changing the mode or format of interviews 

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

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About The Company

Figma is a collaborative web application for interface design, with additional offline features enabled by desktop applications for macOS and Windows

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