Solutions Engineer

Solutions Engineer - Cleared

Our customer base is growing exponentially, and you will be on the front lines to ensure that the world's most innovative companies and governments become passionate, committed Scale partners. No two days at Scale are the same and we’re looking for creative, action-oriented Solutions Engineers who are excited to solve tough problems with an AI-first mindset. Solutions Engineers at Scale ensure our customers' first experiences with our products and technology are flawless and lead to successful long-term partnerships. As a Solutions Engineer, you will drive growth in our federal business by enhancing existing initiatives and creating new opportunities for dual-use technologies that serve both commercial and government needs.

What you'll do:

• Be an expert on Scale products and technologies.
• Create tailored demonstrations and collateral for federal and select international stakeholders across the executive to analyst level.
• Partner with Scale Deployment Strategists to build relationships, advance business opportunities, and deliver customer pilots guided by their requirements.
• Interact with customers on a day-to-day basis to understand their pain points and design solutions. To understand and anticipate their priorities, you will research their problem space and procure relevant data to build impactful and relatable demonstrations of Scale product offerings. 
• Leverage creative problem-solving skills to design and implement innovative solutions that push the boundaries of Generative AI and Computer Vision technologies, transforming complex challenges into actionable applications. 
• Work with internal product and engineering teams to turn customer requirements into Scale capabilities through prototyping, product management, and collaboration with engineering teams.
• Understand public sector mission sets and strategic objectives to best showcase Scale’s products.

Ideally you'd have:

• Active US Government Security Clearance
• Strong preference for a SE based in Washington, DC area. Open to considering candidates in other locales.
• Technical background, preferably in computer science, statistics, mathematics, machine learning, or other quantitative fields. 
• Creative bias - able to think outside the box, connect cross-domain ideas, and develop unique solutions to technical challenges, all while grounding innovation in solid technical expertise. 
• Strong communication skills - ability to interact with both technical and non-technical customers at all levels. 
• At ease with technology, able to quickly pick up new tech stacks and troubleshoot complex systems.
• Previous experience working with Public Sector customers - our business is diverse and growing across National Security, Federal Civilian, and International partner communities. 
• Proficiency in common scripting languages such as Python, YAML, or other data analysis / application builder programming languages.
• A strong desire to roll up your sleeves and help build a business in an extremely fast-paced environment.
• Ability to travel up to 30% of the time.

Nice to have:

• Background working in applied AI/ML, particularly Generative AI / Large Language Models or Computer Vision