Sr Digital Programs Specialist

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Position Summary:                 

Responsible for coordinating and executing campaigns digital marketing campaigns through a variety of channels to drive campaign objectives. This position requires a high degree of collaboration across various internal groups including regional and global marketing.  Innovative thinking, analytical and problem-solving skills, along with an open and collaborative communication style is critical. Specialist skills in webinars, email marketing, online advertising, marketing automation, and customer relationship management systems such as Salesforce.com (SFDC) is strongly preferred.

Position Responsibilities:

• Plan, execute and monitor digital campaigns and activities as directed by program managers and segment marketing managers
• Build the digital elements of global and regional campaigns, under the instruction of global segment marketing and regional programs, such as paid social media campaigns, email nurture campaigns and webinars.
• Ensure campaigns are created in alignment with the governance of headquarters.
• Provide best practice guidance to the wider marketing teams on digital strategy.
• Monitor, analyse, optimize and report on digital operational metrics and successes to ensure campaigns are deployed successfully, and provide specialist recommendations to improve campaigns.
• Execute, deploy and analyse digital campaigns and program activities, using tools such as Salesforce, Pardot, ON24, Cvent, Adobe Creative Suite and Experience Manager.
• Drive innovation by testing and trying new digital channels and tools to better reach and engage with target audiences.
• Applies best practices and problem-solving skills to help improve processes. 
• Manage maintenance, data quality and segmentation in Salesforce.
• Expert in paid social and Google Adwords.
• Help execute/provide logistical support for events, tradeshows, roadshows and meetings, as required

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Position Requirements:

• 5+ years of digital marketing experience required.
• Proven excellence in executing, monitoring and evaluating digital marketing campaigns and activities.
• Strong interpersonal and negotiation skills with the ability to communicate (written/verbal) at all levels of an organization, both internally and externally.
• Experience with digital marketing strategies and Omni-channel tactics including Programmatic Ads, Paid Social, SEO, SEM, Email Marketing, and Marketing Automation.
• Demonstrated ability to work across multiple groups, cultures and geographies.
• Experience with marketing automation platforms such as Pardot, customer relationship management (CRM) platforms such as Salesforce and event management software such as Cvent required.

• Previous experience with graphic design using the Adobe Creative Suite

All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.

Preferred Experience/Education/Skills:

• Typically requires a minimum of 5 years of related experience with University/college degree in marketing, communications, or related field required, or equivalent work experience.
• Experience in biotech, healthcare or life science company.

Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.