Sr. Functional Consultant / Sr. Software Implementation Consultant

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.  Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.  The Impact of a Solution Architect at Coupa: This role at Coupa has a significant impact by driving customer success through best-in-class Procure-to-Invoice (P2I) product deployments, ensuring efficient and seamless adoption of procurement and invoicing processes. By working with some of the world's largest companies, it helps optimize procurement workflows, improving compliance, cost savings, and operational efficiency. Through solution architecture leadership, the role accelerates implementation success, delivering projects on time while maximizing value for customers. It also enhances cross-functional collaboration by identifying Suite Synergy opportunities, ensuring seamless integration across Coupa’s platform. Acting as a mentor to solution architects and partners, this role strengthens Coupa’s ecosystem by improving expertise and execution quality. Additionally, it contributes to thought leadership by developing best practices, templates, and training materials that drive continuous improvement. Building strong relationships with customers and partners fosters trust and long-term collaboration, leading to expanded business opportunities and renewals. With up to 30% travel, this role represents Coupa in the field, reinforcing the company’s commitment to hands-on support and partnership. Ultimately, it plays a crucial role in ensuring successful implementations, increasing customer satisfaction, and strengthening Coupa’s position as a leader in procurement technology.

What You'll Do:

• As a specialist in Procure-to-Invoice (P2I) product deployments, your main responsibilities will be in enabling customers in designing, mapping business processes to best practice solutions, configuring and adopting best-in-class purchasing and invoicing processes
• You will work with some of the largest companies in the world to guide them in defining the processes they use to manage their Procurement activities
• Help customers focus on their goals and drive the implementation solution architecture towards a successful, on-time implementation, taking into consideration Suite Synergy opportunities
• Oversee all functional design aspects of implementation by taking the lead in managing and mentoring workstream solution architects from both Coupa and partner teams, ensuring a successful delivery of the project scope
• Forge strong relationships with customers, partners, and colleagues
• Provide subject matter expertise and industry best practices to colleagues, partners and customers
• Create and/or improve implementation templates, best practices, training and presentations and be a champion for their adoption
• Manage customers where up to 25% of your time may include travel

What You Will Bring to Coupa:

• 6+ years of consulting experience in Procure-to-Invoice, either as part of a procurement organization or a consulting firm or software provider
• Fluent in Spanish, English (required) and Portuguese (preferred but not required)
• Extremely strong client management skills and be able to guide customers through best practice driven design processes that lead towards a rapid, successful go-live
• Outstanding interpersonal and communication skills, both written and verbal
• Experience prototyping, demonstrating, designing, configuring, and delivering procurement systems is required
• Strong problem-solving, analytical, and presentation skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
• Self-starter and quick learner, must be able to work independently, prioritize tasks, and adapt to changes in a fast paced and passionate environment
• Highly organized with the ability/experience to manage multiple simultaneous Enterprise projects
• May require some flexibility in working hours due to the global nature of the role

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