Sr Technical Lead

What You'll Do

• Extensive hands-on experience in ITSM suite, CMDB & Assest Management modules

• Strong experience in designing catalog items and developing complex workflows

• Proficiency with Scripting in ServiceNow involving GlideAPIs, JavaScript, Business Rules, Client Scripts, UI Policies, Script Includes, UI Actions and Access Control Lists (ACLs)

• Ability to design and configure ServiceNow reports and dashboards

• Experience with integrations of ServiceNow with external systems through REST/ SOAP/ IntegrationHub

• Experience with providing functional and technical support to business and liasioning with ServiceNow Support (HI)

• Testing experience with proven ability to analyse, troubleshoot and resolve issues

• Excellent knowledge of ServiceNow Best Practices 

• Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.

• ServiceNow Certified System Administrator (CSA)

What We're Looking For

• Minimum of 6+ years experience in ServiceNow platform administration, configuration and development
• Overall 6-8 years of IT experience
• Experience in building and maintaining custom applications
• Experience developing and delivering using Agile/ Scrum methodology
• Ability to document technical specifications as user stories and tasks
• Ability to prioritize and execute tasks in a high-pressure environment
• Self motivated with keen attention to detail
• Ability to cross-train team members
• Open to learn new technologies / ServiceNow modules
• ServiceNow Cerified Implementation Specialist – ITSM
• Bachelor’s degree in Information Technology or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V

• World Leader in Gaming Entertainment

• Robust benefits package

• Global career opportunities

Our Values

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

Travel Expectations