Staff Engineer, Partner Reliability

2 Months ago • 7 Years + • Quality Assurance • $212,768 PA - $265,960 PA

Job Summary

Job Description

The Staff Engineer, Partner Reliability at Crunchyroll ensures a high-quality anime experience on partner devices. This role involves developing automated tests and tools for the Crunchyroll app on TVs, leveraging automated testing, data analysis, and observability. Responsibilities include creating automation for manual testing processes, collaborating with cross-functional teams, setting direction for reliability improvements, and driving adoption of software development best practices. The ideal candidate possesses a strong background in automated testing for web applications (HTML5), experience with JavaScript, TypeScript, ReactJS, and database skills (relational and NoSQL). Experience with consumer electronics device automation and monitoring in-field device reliability is also crucial.
Must have:
  • Automated testing for web applications (HTML5)
  • JavaScript, TypeScript, ReactJS experience
  • Database skills (relational and NoSQL)
  • Experience with consumer electronics device automation
  • Monitoring in-field device reliability
Perks:
  • Competitive compensation & bonus
  • Flexible time off
  • Comprehensive benefits (medical, dental, vision)
  • 401k plan with employer match
  • Commuter benefits
  • Parental support program
  • Pet insurance

Job Details

About Crunchyroll

WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

Crunchyroll is growing and changing, presenting unique challenges and opportunities to support millions of anime fans around the world. The Partner Reliability team ensures Crunchyroll fans have an exceptional anime experience on partner devices.

As part of this dynamic team, you’ll help shape the quality of the Crunchyroll app on TVs, both before and after it is released to production. You’ll leverage cutting-edge automated testing, data analysis, and observability and alerting to help drive the next generation of reliability and quality.

You will:

  • Develop automated tests and tools that are part of our build and test automation infrastructure with an eye on scaling and reliability
  • Innovatively create and develop techniques to automate manual activities in our development and testing process
  • Operate in a cross-functional environment where you can leverage multiple teams to help our partners be successful
  • Set direction and build consensus to drive long-term positive impact on the engineering ecosystem
  • Evangelize and drive adoption of software development best practices in code health, quality and test stability through frameworks and information sharing, not rules and process

In the role of Staff Engineer, you will report to the Director of Partnerships Reliability Engineering. We are considering applicants for the location of San Francisco.

About You

We get excited about candidates, like you, because...

  • You have a Bachelor’s degree in Computer Science, Engineering, or a related field, or 7+ years of practical experience
  • You have experience building automated tests for web applications leveraging HTML5 
  • You have experience with JavaScript, TypeScript, ReactJS
  • You have database skills, both relational and NoSQL
  • You are passionate about quality and innovation
  • You have experience managing, and automating test cases, test harnesses, and expertise in utilizing the latest technologies and tools will be essential
  • You have practical experience developing automation to run on consumer electronics devices
  • You have experience monitoring in-field device reliability

About the Team

The Technology Partnerships team at Crunchyroll plays a pivotal role in enhancing and expanding our users' experiences. We collaborate with a diverse network of device, payment, and gaming partners to broaden the reach of Crunchyroll's offerings. Our primary goal is to drive growth, open up new acquisition channels, and optimize both the scope and quality of our services. Situated at the crossroads of technology and business, we are dedicated to continually enabling experiences that delights our fans.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

  • Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
  • Flexible time off policies allowing you to take the time you need to be your whole self.
  • Generous medical, dental, vision, STD, LTD, and life insurance
  • Health Saving Account HSA program
  • Health care and dependent care FSA
  • 401(k) plan, with employer match
  • Employer paid commuter benefit
  • Support program for new parents
  • Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.
Pay Transparency - San Francisco, CA
$212,768$265,960 USD

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear, we enable our best selves.

  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

  • Service. We serve our community with humility, enabling joy and belonging for others.

  • Kaizen. We have a growth mindset committed to constant forward progress.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

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About The Company

Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.


Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast.

The Crunchyroll app is available on over 15 platforms, including all gaming consoles.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation

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