Strategic Account Manager - Enterprise Team

About the Role:

Wrike is revolutionizing the Collaborative Work Management space—a $20B market growing at >15% annually. With over 2 million users across some of the world's most innovative organizations, our platform is changing how enterprise teams collaborate. We're seeking an exceptional Strategic Account Manager to join our high-performing Expand Sales team and accelerate growth within our most valuable customer relationships.

If you're a collaborative professional who thrives in a fast-paced environment and enjoys connecting technology solutions to business challenges, we want to talk to you! At Wrike, our success stems from both individual ambition and team collaboration – qualities that define our unique culture and set us apart in the competitive work management space.

Your Impact:

• Developing long-term (1-3 year) strategic account plans with executive sponsors and establishing governance structures for reviewing progress against these plans
• Taking ownership of ensuring customers realize and can measure the full value of their Wrike investment; implementing formal value assessment frameworks
• Demonstrating knowledge of how Wrike integrates with customers' broader technology ecosystem and enterprise architecture
• Designing complex commercial structures, enterprise agreements, and negotiating non-standard terms appropriate for strategic accounts
• Conducting high-impact business reviews with executive stakeholders to showcase value, address challenges, and expand strategic vision
• Proactively identifying and mitigating account risks including competitive threats, executive changes, and shifting business priorities
• Demonstrating sophisticated understanding of customer's financial drivers and ability to position Wrike investments in terms of material business outcomes
• Taking a more prominent role in representing strategic customer needs to product teams and executive leadership
• Implementing advanced prospecting and lead generation tactics to identify new growth opportunities within your existing enterprise accounts
• Leveraging data-driven insights from Salesforce, SalesNavigator and ZoomInfo to optimize targeting and account penetration strategies
• Consistently achieving or exceeding quarterly and annual revenue targets through a balance of new business relationships and relationship expansion

Your Qualifications:

• 5+ years of successful technology solutions selling experience, with at least 3+ years specifically in SaaS environments
• 2+ years of proven enterprise/strategic selling experience managing large, complex Enterprise accounts
• Demonstrated stability and longevity in previous sales roles
• Proven track record in both proactive prospecting/lead generation and long-term account management
• Experience navigating matrix organizations and engaging effectively with senior leadership
• Strong problem-solving skills with the ability to identify challenges and align solutions accordingly
• Track record of consistently meeting or exceeding quota in enterprise SaaS environments
• There will be moderate travel expectations associated with this role (10-20%)

Standout Qualities: 

• Experience with work management, collaboration, or productivity solutions
• Proven success implementing multi-channel prospecting strategies within enterprise accounts
• Proficiency with selling methodologies like MEDDPICC, Challenger, or Solution Selling
• Background in building and executing multi-year account expansion strategies
• Experience with enterprise procurement processes and navigating complex buying committees

Team Dynamics:

• As a Strategic Account Manager (SAM) within our Americas Sales (AMS) organization, you'll report to the Director of Expand Sales within a talented team of Account Managers and Business Development Representatives. You'll own a portfolio of strategic enterprise accounts (5,000+ employees) with established Wrike implementations, focusing on expanding our footprint through deep understanding of customer challenges and delivering transformative solutions.

Our Work Style: 

• Strategic Impact: Opportunity to influence how leading enterprises transform their work management practices
• Collaborative Culture: Join a tightly-knit team that supports your success while challenging you to excel
• Comprehensive Enablement: Access to dedicated resources, including Solutions Consultants and Customer Success Managers. 
• Work Flexibility: Options for remote work with the support you need to succeed from your home or the office 

Why Join Wrike?

• Competitive Compensation: Attractive base salary plus uncapped commission structure aligned with strategic growth
• Growth Trajectory: Clear advancement path within our high-performing sales organization

Perks of working at Wrike

At Wrike, our people drive our success. Join a community of over 900 innovative Wrikers, trusted by 20,000+ businesses worldwide, and experience benefits designed to empower every aspect of your life.

Empowered Living: 

• Comprehensive Health Coverage: Enjoy medical, dental, and employer-paid vision insurance.
• Security & Support: Benefit from life insurance and employer-paid short- and long-term disability.
• Financial Well-Being: Build your future with our 401(k) plan featuring an employer match along with FSA/HSA benefits.

Nurturing New Beginnings:

• Generous Parental Leave: Cherish every moment with 18 weeks of leave for birth mothers and 4 weeks for non-birth parents.
• Community Connections: Engage with our vibrant Wrike Employee Resource Communities (WERC) to connect, grow, and thrive.

Work & Life Enrichment:

• Flexible Time Off: Our flexible time off (FTO) policy empowers you to balance work, personal matters, and well-being on your own schedule.
• Home Office Support: Enjoy a $500 Working-from-Home stipend to create a comfortable and productive home office.
• Celebration & Service: Enjoy 11 paid holidays and 2 volunteer days to rest, recharge, and give back.

Global Impact:

• Join a team recognized worldwide for leading by example and delivering collaborative work management solutions that empower businesses across the globe.

What’s next?

• Recruiter Screen Video Interview 
• Hiring Manager Video Interview
• Demo sales presentation Video Interview
• Final Interview with the VP of Sales, AMS region

Your recruitment buddy will be Lindsey Storey, TA Team Lead.
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