Strategy and Risk Senior Manager

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Cybersecurity & Privacy

Management Level

Senior Manager

Job Description & Summary

A career within Cybersecurity and Privacy services will provide you with the opportunity to help our clients implement an effective cybersecurity program that protects against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organizations, partners, and customers. We play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats.

The Strategy and Risk Cybersecurity Team is recognized as the preeminent cybersecurity services firm in Canada. We have working relationships with many of Canada's largest organizations across all industries.

Meaningful work you’ll be part of

You’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:

Account Leadership

• Diagnose needs – Anticipate, identify and frame up client needs and position services to meet these needs and solve our clients’ most important problems (be out ahead of our clients). This may integrate resources, processes, and various technical combinations.
• Trusted Relationships - Identify the important client stakeholders within each account and assign relationship owners in addition to yourself. Understand motivations and drivers for key client stakeholders and understand client cultures and dynamics that influence how we engage successfully.
• Thought Leadership – Establish and communicate our strategic point of view on key cybersecurity issues, trends, and opportunities. Communicate strategic lessons learned to clients.
• Program management - Maintain an informed opinion about our client's best strategic direction for their security program. Develop a "first to support" client strategy to stay ahead of our competitors. Engage our technical competency teams frequently to bring the right resources to support our clients.

Business Development:

• Build Relationships in the Market – Draw from your existing client relationships to identify and win business opportunities.
• Service innovation and development – Develop highly differentiated cybersecurity service solutions to solve client problems.
• RFPs and Proposals – Lead large teams to draft strategic, practical and competitive proposals that clearly differentiate us for others.
• Showcases & Workshops – Work with competency leads (e.g. Data security, IAM, TVM, Cloud Security, Network Security, Incident Response, EDR etc.) to showcase skills, solutions, and differentiated processes.
• SOWs – Oversee team members to draft detailed contracts that clarify approaches, incorporate best practices, ensure profitability, and manage risk for clients and us.

Project Delivery:

• Client engagement – Lead client teams to work together successfully to achieve the desired outcomes as described in the SoW. Be confident about communicating expectations with clients, and any deviations that may affect the outcome of the engagement.
• Quality – Passionately pursue “Quality” experiences and deliverables.
• Profitability – Maintain a meticulous understanding of your project financials, team consumption of hours, expenses, and run rate to bring projects in on-budget and profitable.
• Scheduling – Bring projects in on or before the deadline by anticipating situations that would cause delays.
• Risk - Anticipate potential situations that could cause program risks to occur.

Team Leadership:

• Practice strategy – Work with your fellow Strategy and Risk practice leadership team competitively position us in the market and position relevant services across industry key accounts annually.
• Regulatory Insight – Use your understanding of Canadian regulations and regulatory requirements to provide guidance to clients and establish credibility as a trusted advisor.
• International Collaboration – partner with the broader Canadian team to provide insights, accelerators, and leading practice information to our international Acceleration Center colleagues supporting the Canadian business.
• Coaching/Training - Set performance goals and expectations by level and hold them accountable to achieve performance goals and expectations. Coach team members to build their knowledge and skills.
• Team Retention - Design the ideal practice to help team members be successful and conduct retention strategies for the practice.

Experiences and skills you’ll use to solve

We are seeking an experienced senior resource who is interested in joining our team of cybersecurity advisors. Candidates must demonstrate excellence in:

Consulting acumen:

• Strong client service experience.
• The ability to ‘read the room’ and manage a range of stakeholders successfully.
• Have led consulting teams to effectively deliver cybersecurity services.
• Understanding how to achieve high client satisfaction.
• Interpersonal skills and proven commitment to collaboration and teamwork;
• Proficient written and oral communication skills, including experience presenting in a business context;
• Developing consulting methodologies and frameworks.
• Strong interpersonal and communication skills to manage client relationships.

Cybersecurity Skills:

• Understanding of industry frameworks and regulatory guidelines such as NIST CSF and OSFI B-13, and experience applying those in a business environment.
• Experience with Governance, Risk and Compliance (GRC) activities including strategy development, target operating model and roles and responsibility definition, policy and standards development, control definition and testing, and risk measurement and monitoring.
• Demonstrated understanding of and thought leadership across cybersecurity strategy and risk topics including data protection; identity and access management; governance, risk and compliance; application security; asset management; network infrastructure and cloud security; vulnerability management; business resilience / business continuity; and third-party risk management. Knowledge should extend into transformative technologies such as AI.
• Desirable Certifications CISSP, CISM, CISA, ITIL etc.

Business Development Track Record:

• Proven business development skills to identify, scope, price, and close opportunities.
• Demonstrated skills identifying service differentiators. Experience leading teams to respond to RFPs and draft compelling proposals.
• Understands the nuances of drafting detailed and effective Statements of Work.
• Awareness of Big 4 risk and independence requirements.

Industry experience:

• Cybersecurity depth working with clients in multiple industries including financial services, telecom, power sector, technology, and retail.

Hybrid ways of working

• We are committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer.

Why you’ll love us

We inspire and empower our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Azure Data Factory, Coaching and Feedback, Communication, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Policy, Cybersecurity Requirements, Cybersecurity Strategy, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Managed Services, Optimism, Privacy Compliance {+ 16 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date