Supplier Quality Engineer

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As Axon’s Senior Supplier Quality Engineer, you will be responsible for providing Quality Engineering support for all Axon products including Conducted Electrical Weapons (CEW), Cartridges, Body Worn Cameras and accessories. You will be responsible for working with suppliers in cooperation with Axon Design Engineering, Quality and Supply Chain. Other significant impacts will come from collaborating on the selection of qualified suppliers, leading the efforts to quantify and improve supplier performance, and providing a positive impact on the quality of new and existing products through a global footprint.

What You’ll Do

Location: Onsite in Taipei at our APAC supplier factories with travel up to 80%
Reports to: Supplier Quality Manager
Direct Reports: None

• New supplier assessment and supplier audit. Engage in selection and evaluation activities of new potential suppliers and conduct onsite auditing of the supplier to assess quality and/or process related requirements. Audit supplier critical manufacturing & inspection processes, policies and procedures to ensure performance and quality standards conform to established Axon Quality requirements.
• Ensure New Product Introduction (NPI) takes place in accordance with criteria and inspection plans set up and managed by Axon Program Management, Design and Quality. Reviewing product validation with supplier NPI yield, Jira ticket, OQC, FAIR/PPAP, DFM/DFx, PFMEA and Quality control plan (QCP).
• Working in close collaboration with our supplier partners, facilitate the development and maintenance of PFMEA to quantify supplier process risks and designing processes to prevent the production of defects. Effect robust assembly operations and manufacturing processes through manufacturability assessment and error-proofing methods to prevent operator errors.
• Assess supplier inspection capabilities onsite as needed (IQC/OQC/IPQC); Assist in generating appropriate inspection plans and evaluate any inspection and process capability studies provided by suppliers (Cpk, Ppk, Gage R&R).
• Set up the quality goals and quality improvement projects, monitor the yield rate in suppliers and drive supplier to produce high quality parts consistently with yield improvement month to month.
• Continuously monitor supplier quality performance and facilitate periodic quality/business reviews to drive continual improvements in DPPM, NCMR’s and SCAR’s. Develop, implement, and monitor supplier quality improvement initiatives, including supplier performance management forums, supplier certification, process improvements, cost reduction, and continuing assessment and process audits of suppliers.
• Through Quality Control Planning, ensure Critical to Quality (CTQ) product characteristics and key process parameters within the supplier’s manufacturing processes are monitored for process capability and capable of repeatedly producing parts to specifications.

What You Bring

• Minimum eight (8) years experiences in problem solving related to electronic components, sub-assemblies, assemblies, testing and systems including PCBA manufacturing process and FATP. Manufacturing of mechanical parts (i.e. cast metal parts, molded rubber or plastic parts, cast ceramic parts, machined and stamped parts)
• Very experienced on the NPI process and milestones, the role of SQE for NPI and the key activities in the NPI stages.
• Good knowledge of quality management system (QMS) requirements, (ISO9001, ESD20.20, IATF16949, IPC-1602, IPC-A-610 or a comparable certificate and quality criteria), minimum five (5) years' experience in audits utilizing ISO9001, IATF16949, VDA 6.3 or a comparable quality management system.
• Excellent data analysis, root cause analysis, problem resolution and decision-making skills required with thorough working knowledge of QC tools, methods and practices (PPAP, SPC, DOE, PFMEA, Control Plans, GR&R, Lean Manufacturing concepts, DMAIC, 8D Methodology, etc.)
• Excellent skills of teamwork and collaboration, able to communicate with all levels of the organization and build relationship with suppliers, ability to influence amongst suppliers and internal groups.
• Ability to operate in a highly dynamic environment to juggle multiple priorities, to react quickly to emergencies. Excellent time management skills and ability to multi-task and methodically manage project milestones.
• Excellent written and oral communication in English
• Experience working with statistical software (i.e. QI Macros, Minitab, JMP)
• Willing to travel frequently (domestic and international)

Preferred education, certification

• Bachelor’s Degree in Electrical Engineering (preferred), Mechanical Engineering, Industrial Engineering or Material Engineering
• CMQ/OE, CQE and CSSBB certifications preferred

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.