Systems Engineer, Business Technology

About Workato

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

• Business Insider named us an “enterprise startup to bet your career on”
• Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
• Quartz ranked us the #1 best company for remote workers

Responsibilities

We are expanding our Business Technology team with a new Systems Engineer, Business Technology position focused on endpoint management, security, and automation. This role will be integral in building and maintaining a secure, efficient technology infrastructure that supports our growing organization.

You will also be responsible to:

• Administer and manage cloud identity providers (OKTA and Google Workspace) for user management and access control
• Develop and maintain Workato recipes to automate IT operations workflows and security protocols
• Manage and troubleshoot client configurations with an emphasis on macOS environments
• Administer business applications including Atlassian Cloud, Jira Service Desk, and Confluence
• Create and maintain documentation for IT systems, processes, and security protocols
• Write and maintain scripts (bash, python) to automate routine administrative tasks
• Support annual security audits and maintain compliance records
• Evaluate and recommend new tools to enhance system management and security

Requirements

Qualifications / Experience / Technical Skills

• 5+ years of experience in IT systems administration with a security focus
• Strong scripting abilities (bash, python) for automation and management tasks
• Experience administering cloud identity providers (IdP), specifically OKTA and Google Workspace
• Proficiency with macOS administration (Monterey and later)
• Experience with ticketing systems and ITIL frameworks
• Experience with JAMF and/or JumpCloud
• Bachelor's degree in Computer Science or related field (or equivalent experience)
• Experience with automation platforms (Workato, Zapier, or similar)
• Experience implementing zero-trust security frameworks
• Cloud platform certifications

Soft Skills / Personal Characteristics

• Ability to balance multiple priorities while maintaining attention to detail
• Proactive problem-solving approach with strong troubleshooting skills
• Excellent communication skills for cross-functional collaboration
• Self-directed with ability to work independently and as part of a team
• Commitment to continuous learning in a rapidly evolving technology landscape
• Creative thinking to develop elegant solutions for complex technical challenges