Team Leader

4 Months ago • All levels

Job Summary

Job Description

Paytm is seeking a Team Leader to drive sales of EDC machines to merchants across multiple locations. The role involves creating an inspiring team environment with open communication, resolving merchant queries, driving merchant engagement, and building and managing a team. Responsibilities include setting clear team goals, delegating tasks, overseeing daily operations, monitoring performance, motivating team members, identifying training needs, coaching, and resolving conflicts. The ideal candidate will have a high level of drive, initiative, self-motivation, must have experience in leading a team, be a graduate, and possess a growth mindset.

Must have:

Experience in leading a team
Be a graduate
Growth mindset
Drive swiping device sales
Resolve merchant queries
Hire and build a team

Good to have:

Create an inspiring team environment
Set clear team goals
Delegate tasks and set deadlines
Oversee day-to-day operations
Monitor team performance
Motivate team members
Discover training needs and coach
Listen to feedback and resolve issues
Recognize high performance
Encourage creativity and risk-taking
Organize team building activities

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Job Details

About us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team: EDC Retail – EDC is one of Paytm‘s business tools to help merchants grow and manage their business through simplicity and data driven technology.

About the role: The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations.

Expectations/ Requirements :

1. Create an inspiring team environment with an open communication culture

2. Need to drive swiping device sales in the assigned area.

3. Resolving merchant queries

4. Drive overall engage merchant base

5. Capable of hiring and building team

6. Set clear team goals

7. Delegate tasks and set deadlines

8. Oversee day-to-day operation

9. Monitor team performance and report on metrics

10 .Motivate team members

11. Discover training needs and provide coaching

12 .Listen to team members feedback and resolve any issues or conflicts

13. Recognize high performance and reward accomplishments

14. Encourage creativity and risk-taking

15. Suggest and organize team building activities

Superpowers/ Skills that will help you succeed in this role

1. High level of drive, initiative and self-motivation

2. Must Have Experience in Leading Team

3. Must Be a Graduate

4. Growth Mindset

Why join us : We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.

Qualification:- Graduate/Post Graduate