Team Manager

9 Hours ago • All levels

Job Summary

Job Description

The Team Manager is responsible for engaging and developing a team of game presenters to achieve their full potential, align with business goals, and deliver strong results in table revenues and customer satisfaction. This role involves leading daily operations, managing performance, handling disciplinary cases, supporting training, and effective resource allocation.
Must have:
  • Develop high-quality, commercially engaged Game Presenters
  • Lead a team of employees, overseeing their performance, needs, and daily operations
  • Handle disciplinary cases in a fair and timely manner
  • Support employees with training and development activities, providing regular, constructive feedback
  • Manage, supervise, coach, motivate, and build team spirit
  • Plan and allocate human resources effectively to cover business needs
  • Handle and manage monthly bonus distribution
  • Recruit the most suitable candidates for Game Presenter roles
  • Work closely with Service Managers and Studio Operator Managers on daily operational tasks
  • Demonstrate strong leadership in line with company policies
  • Create and manage monthly employee schedules and vacations
  • Work with internal systems (Jira, Wiki, etc.)
  • Good knowledge of the iGaming industry
  • Familiarity with Live Casino environments
  • Strong computer literacy
  • Ability to work flexible schedules, including evenings, weekends, and public holidays
  • Excellent English, both written and spoken
  • People-first attitude and strong team player
  • Effective communication, mediation, and interpersonal skills
  • Ownership mindset and demonstrated leadership
  • Result oriented
  • Strong problem-solving skills
  • Sound judgment and professional conduct
Good to have:
  • Previous leadership experience
Perks:
  • New, modern, and fun office with all amenities
  • State-of-the-art Live Casino Studio with the latest technologies
  • Creative and fast-growing iGaming products
  • Performance bonus
  • Open-door policy with regular, transparent communication
  • Frequent 1-1s with managers to monitor personal and career progression
  • Fully paid training
  • Medical Health Insurance
  • Health benefit contribution upon passing probation
  • Recruitment Referral Program
  • Fully functioning kitchen
  • Tea and coffee
  • Company events

Job Details

VACANCY

Team Manager

The Team Manager is responsible for engaging the team of presenters to reach their full potential, aligning their work with business goals, and delivering clear results in terms of table revenues and customer expectations.

Position Objectives

  • Develop high-quality, commercially engaged Game Presenters, helping them achieve goals related to performance and customer needs.
  • Lead a team of employees, overseeing their performance, needs, and daily operations.
  • Handle disciplinary cases in a fair and timely manner.
  • Support employees with training and development activities, providing regular, constructive feedback.
  • Manage, supervise, coach, motivate, and build team spirit.
  • Plan and allocate human resources effectively to cover business needs.
  • Handle and manage monthly bonus distribution.
  • Recruit the most suitable candidates for Game Presenter roles.
  • Work closely with Service Managers and Studio Operator Managers on daily operational tasks.
  • Demonstrate strong leadership in line with company policies.
  • Create and manage monthly employee schedules and vacations.
  • Work with internal systems (Jira, Wiki, etc.).

What We Are Looking For

  • Good knowledge of the iGaming industry; familiarity with Live Casino environments.
  • Previous leadership experience is considered an asset.
  • Strong computer literacy.
  • Ability to work flexible schedules, including evenings, weekends, and public holidays.
  • Excellent English, both written and spoken.
  • People-first attitude and strong team player.
  • Effective communication, mediation, and interpersonal skills.
  • Ownership mindset and demonstrated leadership.
  • Result oriented.
  • Strong problem-solving skills.
  • Sound judgment and professional conduct.

Stakelogic Offers

  • New, modern, and fun office with all amenities.
  • State-of-the-art Live Casino Studio with the latest technologies.
  • Creative and fast-growing iGaming products.
  • Performance bonus.
  • Open-door policy with regular, transparent communication.
  • Frequent 1-1s with managers to monitor personal and career progression.
  • Fully paid training.
  • Medical Health Insurance.
  • Health benefit contribution upon passing probation.
  • Recruitment Referral Program.
  • Fully functioning kitchen.
  • Tea and coffee.
  • Company events.

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About The Company

Stakelogic is committed to gaming that is fun, safe, and secure. Visit BeGambleAware.org – 18+ Only

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