Technical Advisor LATAM (with Portuguese)

Description

Why YOU want this position

Enverus expanded its solutions in Power and Energy Transition with the addition of RatedPower in 2022. A high growth scale-up, RatedPower’s technology expands our portfolio of solutions in solar with its cloud-based software that automates and optimizes the feasibility study, analysis, design and engineering of solar and storage power plants, and our geographical coverage internationally.

Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions that increase profit. Enverus’ innovative technologies drive production and investment strategies, enable best practices for energy and commodity trading and risk management, and reduce costs through automated processes across critical business functions. Enverus is a strategic partner to more than 6,000 customers in 50 countries.

We are currently seeking a Technical Advisor with Portuguese to join the RatedPower team supporting LATAM. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions. Be a part of the energy transition and join our growing team, creating intelligent connections across the energy value chain with a strategic focus on growing our offerings in Power & Energy Transition.

Performance Objectives

• Conduct demonstrations and technical trainings of the SaaS solution RatedPower to potential and existing clients.
• Solve RatedPower users’ queries via email and conference calls.
• Monitor user activity and provide relevant design and engineering advice on the development of PV, storage, and interconnection facilities.
• Optimize the designs of RatedPower users to achieve realistic results maximizing their energy yield, performance, and profitability.
• Collect, understand, and communicate the feedback recovered from clients during interactions to Product.
• Become the expert within the company for market-specific insights regarding industry trends, customer profiles, and best practices.
• Optimize the pre-sales Customer Journey in the assigned market(s) in collaboration with the Sales team representatives in the region.
• Attend solar, storage, and interconnection-related events in representation of the company.
• Visit clients at their offices to conduct in-person meetings and establish professional rapport with our partners.
• Conduct webinars and provide technical expertise for content creation (blogs, podcasts, and social media posts) in collaboration with the Marketing team.
• Evaluate, improve, and expand the self-help documentation available to clients in the form of Help Center articles, methodologies, user guides, FAQ, and in-app information.
• Act as the user advocate and engineering expert in Product-related projects: perform research activities, ideate potential solutions and improvements, ensure that the scope of the features or improvements solve or alleviate client's needs or pain points...
• Ensure the translation of all new text added to the RatedPower output documentation and user interface (UI) as part of the development of new or improved features.
• Act as user advocate in the Quality Assurance (QA) exercises preceding the launch of new features into Production by ensuring that the feature works as planned and the UI is intuitive and user-friendly.

Competitive Candidate Profile

• Bachelor's degree in Energy Engineering, Electrical Engineering, Mechanical Engineering, or related fields.
• 2 years of experience.
• Knowledge in the design and development of solar PV plants and battery energy storage systems.
• Excellent interpersonal and written communication in Spanish, English and Portuguese (C1)
• Work experience in solar PV.
• Passion in finding the best solution to customer questions/issues.
• Ability to manage multiple priorities in a fast-paced environment.
• Analytical mind with creative problem-solving abilities.
• Strong work ethic, team player, and eagerness to learn.
• Sociable, curious, open minded and creative.

This role is eligible for: Variable Compensation