Technical Business Analyst

Employment Type

Closing Date

Job Title

Job Summary

Job Description

Telstra’s an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We’re Australia’s leading Telco + tech company, spanning over a century with a footprint in over 20+ countries.

Ready to make an impact? Join us and be part of a team where your expertise truly matters.

What we offer

• Flex appeal; work when and from where suits you best

• Performance-related pay 

• Access to thousands of learning programs so you can level-up 

• 16 weeks paid parental leave, for primary and secondary carers

• Purchased annual leave scheme

• Laptop, mobile phone + plan; you’ll never see a phone bill

• Extra day off per year, for you to use as you like

• 30% off Telstra Products and Services  

What you’ll do

• Dive into data analysis and help us make informed decisions.

• Collaborate with cross-functional teams to drive projects forward.

• Develop and implement innovative solutions to business challenges.

• Communicate insights and recommendations to stakeholders.

• Work closely with IT and business teams to understand requirements and translate them into technical specifications.

• Design and optimize business processes to improve efficiency and effectiveness.

• Conduct testing and validation to ensure solutions meet business needs.

• Provide training and support to end-users.

About you

• You must have Australian Citizenship or Australian Permanent Residency – this is essential for the role, and we can only consider candidates with these work rights.

• Ideally, you have around 5-7 years of experience in a related field, such as Software Engineering or IT, so you can bring your technology background into this Tech BA space.

• You have experience with the Software Development Lifecycle (SDLC).

Bonus points for

• Knowledge and experience in Operations Support Systems (OSS) / Business Support Systems (BSS) 

• Knowledge of business processes in telco / eTOM 

• Experience in the customer order and fulfilment domain, customer data management domain, or billing/charging and payments domain

• SQL skills 

• Exposure to AWS, microservices, Java Spring Boot, Hadoop, or PowerBI 

• Knowledge in UI/UX development with exposure to accessibility guidelines

We encourage females and people from diverse and minority groups to apply for this position, even if you don't meet every single requirement. We believe that a variety of perspectives and experiences enrich our team and drive innovation. At Telstra, we're committed to fostering an inclusive environment where everyone can thrive.

We understand the importance of balancing work with personal commitments, which is why we offer genuine workplace flexibility. This allows you to tailor your work schedule to fit around your life and commitments, ensuring you can achieve both your professional and personal goals. Join us and be part of a supportive community that values your unique contributions and empowers you to succeed.