Technical Product Manager (User Experience Design)
Job Summary
Job Description
As a Technical Product Manager for User Experience Design at Aledade, you will be a vital team member responsible for creating technical, service, and content solutions, with a particular focus on Medicare Advantage. You will collaborate with business owners, data analysts, designers, and engineers to define project objectives, scope, implementation strategies, and rollout plans. Your role will serve as the liaison between business stakeholders and development teams, ensuring the delivery of a scalable and high-quality product. Key responsibilities include partnering with business owners to establish a shared vision, optimizing live user workflows, understanding requirements, designing solutions, utilizing data for hypothesis testing, and supporting teams during execution. You will also be responsible for writing detailed user stories with clear business rationale, requirements, and measurable success criteria, and developing roadmaps for continuous value delivery.
Must have:
- 5+ years of product management experience
- Experience using data to inform solutions
- Understanding of software development lifecycle
- Product development experience in healthcare tech
Good to have:
- Proficient in user-centered design principles
- Experience defining user engagement metrics
- Record of innovative thinking
- Skilled in go-to-market strategies
- Excellent analytical and problem-solving skills
- Curious about AI in user-centered design
- Knowledge of primary care physician operations
- Knowledge of alternative payment models
Perks:
- Flexible work schedules
- Remote work options
- Health, dental, and vision insurance (80% paid)
- 21 days of PTO in the first year
- Two paid volunteer days
- 11 paid holidays
- 12 weeks paid parental leave
- Six weeks paid sabbatical after six years
- Educational Assistant Program
- Clinical Employee Reimbursement Program
- 401(k) with up to 4% match
- Stock options
5 skills required
Job Details
As a Technical Product Manager for User Experience Design you will be a key member of the team that designs technical, service and content solutions to support Aledade’s various lines of business with a focus on Medicare Advantage. The Technical Product Manager works alongside business owners, data analysts, designers and engineers to define project goals, solution scope, implementation approach, and rollout plans. They are the interface between strategic business owners and development and ensure that Aledade creates a high-quality product with the ability to scale.
Primary Duties:
- Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities and ideal end state, and be able to articulate and advocate for this perspective.
- Ongoing optimization of live user workflows and capabilities including monitoring of key metrics & user feedback
- Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution.
- Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes.
- Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration.
Minimum Qualifications:
- 5+ years of product management experience in technology, technology-enabled services industry, or a SaaS product.
- Experience using data and primary research to inform solution design and build internal business understanding.
- Experience with and understanding of the software development lifecycle and software development methodologies. Preferably experience with Agile / Scrum teams.
- Product development experience in the context of the development of a healthcare technology product.
Preferred Knowledge, Skills and/or Abilities:
- Proficient in user-centered design principles, design thinking, and design concepts
- Proven experience in defining quantitative user engagement and satisfaction metrics
- Demonstrated record of innovative thinking and delivering highly adopted applications
- Skilled in developing and executing effective 'go-to-market' strategies
- Excellent analytical and problem-solving skills, with the ability to translate user needs into actionable product requirements
- Curious and eager to explore the use of AI in user-centered design
- Knowledge of primary care physician operations and workflows
- Knowledge of alternative payment models related to primary care such as Medicare Shared Savings Program ACOs and commercial insurance shared savings programs
Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants
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