Technical Program Manager

2 Months ago • 4 Years + • Program Management

Job Summary

Job Description

Paytm is seeking a Technical Program Manager to collaborate with engineering, infrastructure, and partner teams to deliver high-quality products. The role involves representing the team in product and cross-functional initiatives, defining priorities, and leading agile development. The ideal candidate will have a technical background and a passion for efficient processes. Responsibilities include managing cross-functional teams, integrating partner APIs, analyzing API structures, ensuring security and compliance, communicating program status and risks, and driving internal process improvements. The role requires strong communication and analytical skills.
Must have:
  • 4+ years of experience managing complex projects
  • Understanding of Software Development & Release Processes
  • Understanding of API and Postman collection
  • Experience in Security Compliance/audit
  • Ability to navigate ambiguity and build programs
  • Strong communication skills
  • Ability to analyze quantitatively and solve problems
Good to have:
  • Analytical skills
  • Hands-on experience with analytical tools like Tableau

Job Details

Technical Program Management

About Us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the role: 
As a Technical Program Manager you will work closely with engineering, Infrastructure and partner teams to deliver world class products.
You will represent the team internally in the various product and cross functional initiatives, define priorities, bring clarity and lead continuous agile development.
Successful candidates will have a technical background and be passionate about delivering high quality solutions with effective and efficient processes.

What you'll do-

● Wear Multiple Hats as TPM, EM and Product to get things done. Drive teamwork and collaboration across teams. Manage a cross-functional POD/PODs end to end
● Expertise in analyzing partner API structures, behavior and their compatibility with Paytm system. Should be proficient enough in getting partner APIs integrated on the Paytm platform with minimal changes to the platform ensuring 100% compliance and security
● Champion execution to navigate through the ambiguity and lead the team with clear prioritization, goals & solid plan of action.
● Communicate program plans, status, risks and mitigation strategies to key cross-functional stakeholders.
● Provide subject matter expertise and identify key technology solutions/services to help define team roadmap.
● Drive internal process improvements across multiple teams and functions.
● Ability to communicate effectively with both technical and non-technical individuals.

Skills that will help you succeed in this role: 
● 4+ years of proven track record of handling complex project spanning across multiple teams (internal & external) in a time bound fashion
● Understanding of Software Development & Release Processes
● Understanding of API and postman collection.
● Experience into Security Compliance/ audit is required
● A Great Hustler with experience navigating through ambiguity and building programs from scratch
● Strong oral and written communication skills are crucial, as well as ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements and prioritize tasks.
● Track Record of key success metric being Getting it done to drive impact for users & business
● Desirable- Analytical skills and hands on experience on few analytical tools like tableau

Why join us:
Because you get an opportunity to make a difference, and have a great time doing that.
You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve.
You should work with us if you think seriously about what technology can do for people.
We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be.
Learn more about the exciting work we do in Tech by reading our Engineering blogs.

Compensation: 
If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

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