Telesales Agent (Finland)

1 Month ago • All levels

Job Summary

Job Description

ComeOn Group, a global leader in the iGaming market since 2008, is seeking a motivated Finnish-speaking Telesales Agent. This role involves reactivating existing customers through telecommunication, focusing on reactivation, retention, and B2B strategies. The agent will be responsible for meeting daily call targets, resolving customer issues efficiently by collaborating with CX and other departments, and optimizing sales strategies with team members. The position offers a hybrid work model.
Must have:
  • Fluent in Finnish and English
  • Telecommunication to players
  • Meet daily call targets
  • Resolve customer problems
  • Basic computer skills
Good to have:
  • Proven experience in telesales
  • Ability to work independently
  • Goal-oriented and motivated

Job Details

ComeOn Group in short

Founded in 2008, ComeOn Group is a leading global player in the rapidly growing iGaming market. Having launched its first online brand in 2010, ComeOn Group is running a wide range of exciting brands across multiple markets. Managing a multi-brand portfolio on its proprietary platform, offering a secure, innovative, and entertainment-driven player experience in both casino and sports. ComeOn Group is an international employer within the iGaming industry and has over 500 talented employees across 7 main locations.

Location: St Julians, Malta + Hybrid

We are looking for a motivated and enthusiastic Finnish-speaking Telesales Agent to join our team. As a Telesales Agent, you will be responsible for reactivating our existing customers. You will be reporting to the Telesales Team leader.

Responsibilities:

  • Tele communication to players on standard structure (reactivation, retention, B2B)
  • Meet or exceed daily targets of calls per day/week/month
  • Become an expert in resolving problems efficiently, utilising CX and other departments
  • Collaborate with team members to optimise sales strategies

About you:

  • Fluent in Finnish and English
  • Proven experience in telesales or a similar sales role is a plus
  • Strong communication skills
  • Ability to work independently
  • Goal-oriented and highly motivated
  • Basic computer skills Excel / MS Office

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