University Recruiting Lead

About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.

Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values—customers are everything, relentless momentum, winner’s mindset, and stronger together—shape how we work and grow as a team.

About the Team

Decagon’s Talent team partners directly with company leadership to shape org design, define what exceptional looks like, and hire the people who will shape our future. We’re Gen AI-native and constantly pushing the boundaries of how Talent teams operate - moving fast, solving hard problems, and playing a critical role in building a world-class organization.

About the Role

Decagon is building a world-class team, and our University Recruiting efforts are central to that mission, identifying and hiring the future leaders of our company. As our University Recruiting Lead, you’ll own and build our early talent strategy from the ground up. You’ll forge strong partnerships with top universities, lead high-impact programs, and operate with speed and autonomy to bring exceptional early-career talent into Decagon.

In this role, you will

• Design and lead Decagon’s university recruiting strategy - including new grad and intern hiring for technical roles

• Build trusted relationships with top-tier universities, student organizations, and faculty

• Own full-cycle recruiting for early talent, from sourcing through closing

• Create high-touch candidate experiences that reflect Decagon’s technical rigor and values

• Build programs and events that increase our brand presence and attract top students in AI, ML, and CS fields

Your background looks something like this

• 5+ years of experience in early-career or university recruiting, with a focus on highly competitive technical talent markets

• Proven experience building and scaling top-tier early-career programs

• Skilled communicator who builds strong, trusted partnerships with hiring managers, candidates, and academic partners

• Comfortable operating in ambiguity and energized by building systems, programs, and processes from scratch

Even better

• Strong network across top universities, research labs, and student groups

• Have a sharp eye for talent and a clear philosophy on what separates the exceptional from the great

Compensation

$200k - $240k + equity