Lead and develop a team, empowering members to learn, grow, and achieve performance goals. Assist with recruiting, training, and retaining a diverse, high-performing team. Actively participate in floor leadership, interacting with team members and customers to meet business priorities and deliver exceptional customer service. Address concerns and escalations, partnering with leadership when appropriate. Drive business priorities and achieve store performance goals through operational strategies. Uphold company policies, protect company assets, and contribute to an inclusive environment by respecting differences and learning. Demonstrate Apple's values of inclusion and diversity, acting as a role model for inclusive leadership and building diverse teams. Create a safe, respectful, and inclusive environment for all team members.