US-Manager

1 Day ago • All levels

Job Summary

Job Description

Lead and develop a team, empowering members to learn, grow, and achieve performance goals. Assist with recruiting, training, and retaining a diverse, high-performing team. Actively participate in floor leadership, interacting with team members and customers to meet business priorities and deliver exceptional customer service. Address concerns and escalations, partnering with leadership when appropriate. Drive business priorities and achieve store performance goals through operational strategies. Uphold company policies, protect company assets, and contribute to an inclusive environment by respecting differences and learning. Demonstrate Apple's values of inclusion and diversity, acting as a role model for inclusive leadership and building diverse teams. Create a safe, respectful, and inclusive environment for all team members.
Must have:
  • Lead and develop team members
  • Assist with recruiting and training
  • Participate in floor leadership
  • Interact with team members and customers
  • Address customer concerns
  • Drive business priorities
  • Uphold company policies
  • Protect company assets
  • Contribute to inclusive environment

Job Details

Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals.

Assist with recruiting, training, developing, and retaining a diverse, high-performing team.

Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered.

Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate.

Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas.

Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information.

Perform other tasks as needed.

Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.

Demonstrate Apple’s values of inclusion and diversity in daily activities.

Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams.

Take action to create a safe, respectful, and inclusive environment for all team members.

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